How hard is it to cancel Strikingly?

Strikingly users revert to the Free plan self-serve by clicking Cancel Plan on the My Account page and confirming via Confirm Cancel Plan, with no phone call required. If a plan is not cancelled before the next billing date, the account is automatically charged for renewal. Strikingly's official policy is that it does not allow refunds, and domain registration fees are non-refundable even if the domain is cancelled or transferred. After cancelling, the user keeps any domain rights but loses premium features.

How to cancel Strikingly

• Channels: online (self-serve)
• Official cancellation page: https://support.strikingly.com/hc/en-us/articles/215047057-Canceling-Account-Canceling-Plan-Removing-Premium-Features
• Pause/freeze: not offered. No pause option; cancelling reverts the account to the Free plan.
• Refund policy: https://support.strikingly.com/hc/en-us/articles/215046637-Billing-and-Refunds
• Account/data deletion: Cancelling the plan reverts the account to the Free plan; removing premium features and deleting the account/site are documented in the same Canceling Account help article. https://support.strikingly.com/hc/en-us/articles/215047057-Canceling-Account-Canceling-Plan-Removing-Premium-Features

Evidence

• Canceling Account / Canceling Plan / Removing Premium Features - Strikingly Help Center (accessed 2026-06-16)
• Billing and Refunds - Strikingly Help Center (accessed 2026-06-16)
• Last reviewed 2026-06-16 · scope: documented public policy.

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

Is this wrong? Companies can request a correction ->

Cite this. Cancel Atlas (2026). “Strikingly — Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/strikingly (CC BY-SA 4.0).

See Strikingly in the full index -> · How we score · Open data

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