Music Streaming · CA
How hard is it to cancel Stingray Music?
Stingray Music scores 76/100 (grade B) for how clearly it documents cancellation in the CA — a clearly documented cancellation policy. Cancellation is available via online (self-serve), in-app, app-store.
Stingray Music (Montreal-based) Premium subscribers who bought directly cancel self-serve from their account page on web or mobile by clicking Cancel Subscription in the Subscription box, after which the account reverts to the free ad-supported tier; App Store and Google Play purchases are cancelled through those stores.
How to cancel Stingray Music
- Channels: online (self-serve), in-app, app-store
- Official cancellation page: https://musicsupport.stingray.com/hc/en-us/articles/360019084973-Cancel-a-subscription
- Pause/freeze: not offered.
- Account/data deletion:
Evidence
- Cancel a subscription – Stingray Music
- Last reviewed 2026-06-17 · scope: documented public policy.
Scope & fairness
This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.
Is this wrong? Companies can request a correction ->
Cite this. Cancel Atlas (2026). “Stingray Music — Cancellation Friction Index (CA).” CES-1.1. https://www.cancelatlas.com/c/stingray-music-ca (CC BY-SA 4.0).
See Stingray Music in the full index -> · How we score · Open data
Earned it? Show your grade
Stingray Music grades B — among the clearest cancellation policies we've scored. Put the badge on your site; it links back here and always reflects your current, cited grade.
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<a href="https://www.cancelatlas.com/c/stingray-music-ca"><img src="https://www.cancelatlas.com/share/badges/stingray-music-ca.svg" alt="Cancel Atlas — Grade B" width="232" height="52"></a>