How hard is it to cancel Statsig (statsig.com)?

Statsig's Self-Service Subscription Agreement (SSA) automatically renews for additional one-month terms unless the customer cancels the SSA prior to the end of the then-current term. Statsig may increase fees for any renewal term with at least 30 days' prior written notice, and continued use after the effective date constitutes acceptance. The SSA does not spell out a one-click self-serve cancel path or a refund/proration policy, so the cancellation mechanics are documented mainly as 'cancel before the term ends'.

How to cancel Statsig (statsig.com)

• Channels: online (self-serve)
• Official cancellation page: https://www.statsig.com/terms
• Pause/freeze: not offered. No pause/freeze documented; the self-service subscription auto-renews for additional 1-month terms unless cancelled before the end of the current term.
• Refund policy: https://www.statsig.com/terms
• Account/data deletion: Account/data handled per the agreement and privacy policy.

Evidence

• {'title': 'Statsig | Self-Service Subscription Agreement (accessed 2026-06-13)', 'url': 'https://www.statsig.com/terms'}
• Last reviewed 2026-06-13 · scope: documented public policy.

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

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Cite this. Cancel Atlas (2026). “Statsig (statsig.com) — Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/statsig (CC BY-SA 4.0).

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