Cancel Atlas

The Cancellation Friction Index

Documented-Policy tier only. This score rates how clearly Stardust's public cancellation page is published (cited, dated), opinion grounded in disclosed facts, not a finding about the real cancel experience, and not legal advice. The behavioural Verified-Flow grade is pending.

60/ 100 · C

Fitness & gym · US

How hard is it to cancel Stardust?

Stardust scores 60/100 (grade C) for how clearly it documents cancellation in the US, a partially documented cancellation policy with notable gaps. Cancellation is available via in-app, online (self-serve).

Last reviewed 2026-06-06 · Documented-Policy tier · grade C

Stardust subscriptions (monthly or annual) renew automatically until cancelled. Users may cancel at any time through the in-app account settings or through the Apple App Store or Google Play Store subscription management screens; cancellation takes effect at the end of the current billing cycle. All subscription fees are explicitly non-refundable and no pro-rated credits are issued for unused time. Account and health data deletion is available in-app or by emailing [email protected].

How to cancel Stardust

  • Channels: in-app, online (self-serve)
  • Official cancellation page: https://stardust.app/terms-of-use
  • Pause/freeze: not offered. No pause option documented in Terms of Use or support materials; cancellation terminates access at end of billing cycle.
  • Account/data deletion: Users can delete their account and all associated data from within the app (profile settings > Delete my account), or by emailing [email protected]. Deletion is permanent and account cannot be reinstated. https://stardust.app/your-data

Evidence

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights, scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

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Cite this. Cancel Atlas (2026). “Stardust, Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/stardust (CC BY-SA 4.0).

See Stardust in the full index -> · How we score · Open data