Documented-Policy tier only. This score rates how clearly Stardust's public cancellation page is published (cited, dated) — opinion grounded in disclosed facts, not a finding about the real cancel experience, and not legal advice. The behavioural Verified-Flow grade is pending.

60/ 100 · C

Fitness & audio apps · US

How hard is it to cancel Stardust?

Stardust scores 60/100 (grade C) for how clearly it documents cancellation in the US — a partially documented cancellation policy with notable gaps. Cancellation is available via in-app, online (self-serve).

Last reviewed 2026-06-06 · Documented-Policy tier · grade C

Stardust subscriptions (monthly or annual) renew automatically until cancelled. Users may cancel at any time through the in-app account settings or through the Apple App Store or Google Play Store subscription management screens; cancellation takes effect at the end of the current billing cycle. All subscription fees are explicitly non-refundable and no pro-rated credits are issued for unused time. Account and health data deletion is available in-app or by emailing [email protected].

How to cancel Stardust

  • Channels: in-app, online (self-serve)
  • Official cancellation page: https://stardust.app/terms-of-use
  • Pause/freeze: not offered. No pause option documented in Terms of Use or support materials; cancellation terminates access at end of billing cycle.
  • Account/data deletion: Users can delete their account and all associated data from within the app (profile settings > Delete my account), or by emailing [email protected]. Deletion is permanent and account cannot be reinstated. https://stardust.app/your-data

Evidence

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

Is this wrong? Companies can request a correction ->

Cite this. Cancel Atlas (2026). “Stardust — Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/stardust (CC BY-SA 4.0).

See Stardust in the full index -> · How we score · Open data