Cancel Atlas

The Cancellation Friction Index

Documented-Policy tier only. This score rates how clearly Stake's public cancellation page is published (cited, dated) — opinion grounded in disclosed facts, not a finding about the real cancel experience, and not legal advice. The behavioural Verified-Flow grade is pending.

82/ 100 · B

Investing / Fintech · AU

How hard is it to cancel Stake?

Stake scores 82/100 (grade B) for how clearly it documents cancellation in the AU — a clearly documented cancellation policy. Cancellation is available via online (self-serve), in-app.

Last reviewed 2026-06-16 · Documented-Policy tier · grade B

Stake (Australian share-trading app) lets customers close their account self-serve in the mobile app (Manage > Account > Account details > Close account) or on desktop (Profile > Accounts > Close account), provided the balance is fully cleared. Accounts enter a 14-day pending state and can be reactivated by logging in before permanent closure.

How to cancel Stake

  • Channels: online (self-serve), in-app
  • Official cancellation page: https://hellostake.com/au/support/account-management/account-closure/26008622111513
  • Pause/freeze: not offered.
  • Account/data deletion: Account is permanently closed after a 14-day pending state once it has zero securities, zero cash and no funds owing; reports should be downloaded beforehand as access is lost after closure. https://hellostake.com/au/support/account-management/account-closure/26008622111513

Evidence

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

Is this wrong? Companies can request a correction ->

Cite this. Cancel Atlas (2026). “Stake — Cancellation Friction Index (AU).” CES-1.1. https://www.cancelatlas.com/c/stake-au (CC BY-SA 4.0).

See Stake in the full index -> · How we score · Open data

Earned it? Show your grade

Stake grades B — among the clearest cancellation policies we've scored. Put the badge on your site; it links back here and always reflects your current, cited grade.

Cancel Atlas — Grade B

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