Documented-Policy tier only. This score rates how clearly Speak's public cancellation page is published (cited, dated) — opinion grounded in disclosed facts, not a finding about the real cancel experience, and not legal advice. The behavioural Verified-Flow grade is pending.

78/ 100 · B

E-learning · US

How hard is it to cancel Speak?

Speak scores 78/100 (grade B) for how clearly it documents cancellation in the US — a clearly documented cancellation policy. Cancellation is available via in-app, online (self-serve).

Last reviewed 2026-06-06 · Documented-Policy tier · grade B

Speak subscriptions can be cancelled through the platform where they were purchased: via iOS Settings > Subscriptions for Apple purchases, via Google Play Store > Subscriptions for Android purchases, or via the Speak app's own settings (Profile > Settings > Manage Membership > Cancel Membership) for website purchases. Cancellation stops future renewals but does not trigger an automatic refund; access continues until the end of the current billing period. Refunds are available within 7 days of purchase for Google Play and website (Paddle/Stripe) payments, while Apple App Store purchases must go through Apple Support directly. No notice period is required prior to cancellation.

How to cancel Speak

  • Channels: in-app, online (self-serve)
  • Official cancellation page: https://help.speak.com/en/articles/5355569-how-can-i-cancel-the-subscription
  • Pause/freeze: not offered. No subscription pause option is documented in the Speak help center. Users may only cancel, which retains access until the end of the billing period.
  • Refund policy: https://help.speak.com/en/articles/5358679-refund-policy
  • Account/data deletion: Users can delete their account in-app via Profile > Settings > Account Management > Delete Account. Deletion is permanent and does not automatically cancel or refund a subscription. https://help.speak.com/en/articles/5358745-how-do-i-delete-my-speak-account

Evidence

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

Is this wrong? Companies can request a correction ->

Cite this. Cancel Atlas (2026). “Speak — Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/speak (CC BY-SA 4.0).

See Speak in the full index -> · How we score · Open data

Earned it? Show your grade

Speak grades B — among the clearest cancellation policies we've scored. Put the badge on your site; it links back here and always reflects your current, cited grade.

Cancel Atlas — Grade B

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