Cancel Atlas

The Cancellation Friction Index

Documented-Policy tier only. This score rates how clearly Speak's public cancellation page is published (cited, dated), opinion grounded in disclosed facts, not a finding about the real cancel experience, and not legal advice. The behavioural Verified-Flow grade is pending.

78/ 100 · B

E-learning · US

How hard is it to cancel Speak?

Speak scores 78/100 (grade B) for how clearly it documents cancellation in the US, a clearly documented cancellation policy. Cancellation is available via in-app, online (self-serve).

Last reviewed 2026-06-06 · Documented-Policy tier · grade B

Speak subscriptions can be cancelled through the platform where they were purchased: via iOS Settings > Subscriptions for Apple purchases, via Google Play Store > Subscriptions for Android purchases, or via the Speak app's own settings (Profile > Settings > Manage Membership > Cancel Membership) for website purchases. Cancellation stops future renewals but does not trigger an automatic refund; access continues until the end of the current billing period. Refunds are available within 7 days of purchase for Google Play and website (Paddle/Stripe) payments, while Apple App Store purchases must go through Apple Support directly. No notice period is required prior to cancellation.

How to cancel Speak

  • Channels: in-app, online (self-serve)
  • Official cancellation page: https://help.speak.com/en/articles/5355569-how-can-i-cancel-the-subscription
  • Pause/freeze: not offered. No subscription pause option is documented in the Speak help center. Users may only cancel, which retains access until the end of the billing period.
  • Refund policy: https://help.speak.com/en/articles/5358679-refund-policy
  • Account/data deletion: Users can delete their account in-app via Profile > Settings > Account Management > Delete Account. Deletion is permanent and does not automatically cancel or refund a subscription. https://help.speak.com/en/articles/5358745-how-do-i-delete-my-speak-account

Evidence

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights, scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

Is this wrong? Companies can request a correction ->

Cite this. Cancel Atlas (2026). “Speak, Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/speak (CC BY-SA 4.0).

See Speak in the full index -> · How we score · Open data

Earned it? Show your grade

Speak grades B, among the clearest cancellation policies we've scored. Put the badge on your site; it links back here and always reflects your current, cited grade.

Cancel Atlas, Grade B

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