How hard is it to cancel Sourcegraph?

Sourcegraph's Terms of Service state that a subscription automatically renews monthly or annually and the payment method is charged until cancelled, that either party may terminate a self-serve subscription for any reason or no reason, and that all fees are earned on receipt and nonrefundable unless negotiated otherwise or required by law. Enterprise non-renewal requires forty-five days written notice, with no specified notice period for self-serve.

How to cancel Sourcegraph

• Channels: online (self-serve)
• Official cancellation page: https://sourcegraph.com/terms/cloud
• Pause/freeze: not offered. Sourcegraph's Terms of Service do not provide a pause option; either party may terminate a self-serve subscription at any time.
• Refund policy: https://sourcegraph.com/terms/cloud
• Account/data deletion: Personal data handling and deletion are governed by Sourcegraph's privacy policy. https://sourcegraph.com/terms/privacy

Evidence

• Terms of Service | Sourcegraph
• Paid Sourcegraph Enterprise subscriptions - Sourcegraph docs
• Last reviewed 2026-06-16 · scope: documented public policy.

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights, scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

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Cite this. Cancel Atlas (2026). “Sourcegraph, Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/sourcegraph (CC BY-SA 4.0).

See Sourcegraph in the full index -> · How we score · Open data

<a href="https://www.cancelatlas.com/c/sourcegraph"><img src="https://www.cancelatlas.com/share/badges/sourcegraph.svg" alt="Cancel Atlas, Grade B" width="232" height="52"></a>