Mental health & wellness · US
How hard is it to cancel Sonia?
Sonia scores 65/100 (grade C) for how clearly it documents cancellation in the US, a partially documented cancellation policy with notable gaps. Cancellation is available via app-store.
Sonia (Bloit Inc.) is a free app with auto-renewable in-app subscriptions sold through the Apple App Store, so cancellation is handled via Apple subscription management; the app explicitly states it is AI-based and not a substitute for a licensed therapist.
How to cancel Sonia
- Channels: app-store
- Official cancellation page: https://apps.apple.com/us/app/sonia-ai-mental-health/id6472111765
- Pause/freeze: not offered. Sonia is sold as an auto-renewable subscription through the Apple App Store; cancellation is via Apple subscription settings and no pause feature is documented.
- Account/data deletion: Data handling and deletion are governed by Sonia's privacy policy (Bloit Inc.). https://soniahealth.com/privacy
Evidence
- Sonia: AI Mental Health on the App Store
- Sonia Privacy Policy
- Last reviewed 2026-06-17 · scope: documented public policy.
Scope & fairness
This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights, scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.
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Cite this. Cancel Atlas (2026). “Sonia, Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/sonia-ai-therapy (CC BY-SA 4.0).