Mental health · US
How hard is it to cancel Sonia?
Sonia scores 65/100 (grade C) for how clearly it documents cancellation in the US — a partially documented cancellation policy with notable gaps. Cancellation is available via app-store.
Sonia (Bloit Inc.) is a free app with auto-renewable in-app subscriptions sold through the Apple App Store, so cancellation is handled via Apple subscription management; the app explicitly states it is AI-based and not a substitute for a licensed therapist.
How to cancel Sonia
- Channels: app-store
- Official cancellation page: https://apps.apple.com/us/app/sonia-ai-mental-health/id6472111765
- Pause/freeze: not offered. Sonia is sold as an auto-renewable subscription through the Apple App Store; cancellation is via Apple subscription settings and no pause feature is documented.
- Account/data deletion: Data handling and deletion are governed by Sonia's privacy policy (Bloit Inc.). https://soniahealth.com/privacy
Evidence
- Sonia: AI Mental Health on the App Store
- Sonia Privacy Policy
- Last reviewed 2026-06-17 · scope: documented public policy.
Scope & fairness
This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.
Is this wrong? Companies can request a correction ->
Cite this. Cancel Atlas (2026). “Sonia — Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/sonia-ai-therapy (CC BY-SA 4.0).