E-learning · US
How hard is it to cancel Sololearn?
Sololearn scores 73/100 (grade B) for how clearly it documents cancellation in the US — a clearly documented cancellation policy. Cancellation is available via online (self-serve), in-app, email.
Sololearn PRO and MAX subscriptions auto-renew within 24 hours before the end of the billing period; users must cancel at least 24 hours before renewal to avoid a charge. Cancellation is available online via Settings on the website (Settings > Sololearn PRO > Cancel Subscription) or through the Google Play / Apple App Store subscription management screens in the mobile app. Sololearn does not refund or prorate unused portions of a subscription; after cancellation, access to PRO/MAX features continues until the end of the current billing period. Exceptions to the no-refund policy may be requested by emailing [email protected]; Android and iOS refunds are directed to Google Play and Apple respectively.
How to cancel Sololearn
- Channels: online (self-serve), in-app, email
- Official cancellation page: https://www.sololearn.com/en/refund-policy
- Pause/freeze: not offered. No pause or freeze option is mentioned in Sololearn's official refund policy or FAQ. Cancellation ends auto-renewal; access continues until the end of the current billing period.
- Refund policy: https://www.sololearn.com/en/refund-policy
- Account/data deletion: Users may request deletion of personal data by emailing [email protected] (subject line: 'Privacy Request') or by submitting a form at sololearn.com/privacy-request. Account deactivation can also be requested at the same email address. https://www.sololearn.com/privacy-request
Evidence
- {'title': 'Refund Policy – Sololearn (accessed 2026-06-06)', 'url': 'https://www.sololearn.com/en/refund-policy'}
- {'title': 'Privacy Policy – Sololearn (accessed 2026-06-06)', 'url': 'https://www.sololearn.com/en/privacy-policy'}
- Last reviewed 2026-06-06 · scope: documented public policy.
Scope & fairness
This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.
Is this wrong? Companies can request a correction ->
Cite this. Cancel Atlas (2026). “Sololearn — Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/sololearn (CC BY-SA 4.0).
See Sololearn in the full index -> · How we score · Open data
Earned it? Show your grade
Sololearn grades B — among the clearest cancellation policies we've scored. Put the badge on your site; it links back here and always reflects your current, cited grade.
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