Cancel Atlas

The Cancellation Friction Index

Documented-Policy tier only. This score rates how clearly Sololearn's public cancellation page is published (cited, dated), opinion grounded in disclosed facts, not a finding about the real cancel experience, and not legal advice. The behavioural Verified-Flow grade is pending.

73/ 100 · B

E-learning · US

How hard is it to cancel Sololearn?

Sololearn scores 73/100 (grade B) for how clearly it documents cancellation in the US, a clearly documented cancellation policy. Cancellation is available via online (self-serve), in-app, email.

Last reviewed 2026-06-06 · Documented-Policy tier · grade B

Sololearn PRO and MAX subscriptions auto-renew within 24 hours before the end of the billing period; users must cancel at least 24 hours before renewal to avoid a charge. Cancellation is available online via Settings on the website (Settings > Sololearn PRO > Cancel Subscription) or through the Google Play / Apple App Store subscription management screens in the mobile app. Sololearn does not refund or prorate unused portions of a subscription; after cancellation, access to PRO/MAX features continues until the end of the current billing period. Exceptions to the no-refund policy may be requested by emailing [email protected]; Android and iOS refunds are directed to Google Play and Apple respectively.

How to cancel Sololearn

  • Channels: online (self-serve), in-app, email
  • Official cancellation page: https://www.sololearn.com/en/refund-policy
  • Pause/freeze: not offered. No pause or freeze option is mentioned in Sololearn's official refund policy or FAQ. Cancellation ends auto-renewal; access continues until the end of the current billing period.
  • Refund policy: https://www.sololearn.com/en/refund-policy
  • Account/data deletion: Users may request deletion of personal data by emailing [email protected] (subject line: 'Privacy Request') or by submitting a form at sololearn.com/privacy-request. Account deactivation can also be requested at the same email address. https://www.sololearn.com/privacy-request

Evidence

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights, scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

Is this wrong? Companies can request a correction ->

Cite this. Cancel Atlas (2026). “Sololearn, Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/sololearn (CC BY-SA 4.0).

See Sololearn in the full index -> · How we score · Open data

Earned it? Show your grade

Sololearn grades B, among the clearest cancellation policies we've scored. Put the badge on your site; it links back here and always reflects your current, cited grade.

Cancel Atlas, Grade B

Copy the embed:

<a href="https://www.cancelatlas.com/c/sololearn"><img src="https://www.cancelatlas.com/share/badges/sololearn.svg" alt="Cancel Atlas, Grade B" width="232" height="52"></a>