Cancel Atlas

The Cancellation Friction Index

Documented-Policy tier only. This score rates how clearly Solidcore's public cancellation page is published (cited, dated), opinion grounded in disclosed facts, not a finding about the real cancel experience, and not legal advice. The behavioural Verified-Flow grade is pending.

64/ 100 · C

Fitness & gym · US

How hard is it to cancel Solidcore?

Solidcore scores 64/100 (grade C) for how clearly it documents cancellation in the US, a partially documented cancellation policy with notable gaps. Cancellation is available via online (self-serve), email.

Last reviewed 2026-06-06 · Documented-Policy tier · grade C

Solidcore requires 30 days advance notice before the next billing date to cancel a membership. Cancellations are not self-serve; members must open the chat portal on the website, contact support, and complete a cancellation request form, with responses within 7 business days. No refunds are issued for used or unused classes. Committed membership holders (6- or 12-month terms) may face early termination fees of one to two months of dues if cancelling before the commitment period ends.

How to cancel Solidcore

  • Channels: online (self-serve), email
  • Official cancellation page: https://solidcore.co/cancellation-policy
  • Pause/freeze: available, Members receive one complimentary 14-consecutive-day freeze per calendar year. Extended or additional freezes (e.g., medical, student holiday) are considered on a case-by-case basis. Freeze requests require 30 days advance notice and must be submitted through the online ticketing/chat portal.
  • Account/data deletion: Solidcore references a California Privacy Notice and a 'Your Privacy Choices' portal powered by TrueVault at privacy.solidcore.co. Biometric data is retained for up to 3 years from last interaction; consumers may withdraw consent. CCPA deletion rights are acknowledged. https://privacy.solidcore.co

Evidence

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights, scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

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Cite this. Cancel Atlas (2026). “Solidcore, Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/solidcore-us (CC BY-SA 4.0).

See Solidcore in the full index -> · How we score · Open data