Cancel Atlas

The Cancellation Friction Index

Documented-Policy tier only. This score rates how clearly Solidcore's public cancellation page is published (cited, dated) — opinion grounded in disclosed facts, not a finding about the real cancel experience, and not legal advice. The behavioural Verified-Flow grade is pending.

64/ 100 · C

Gym & fitness · US

How hard is it to cancel Solidcore?

Solidcore scores 64/100 (grade C) for how clearly it documents cancellation in the US — a partially documented cancellation policy with notable gaps. Cancellation is available via online (self-serve), email.

Last reviewed 2026-06-06 · Documented-Policy tier · grade C

Solidcore requires 30 days advance notice before the next billing date to cancel a membership. Cancellations are not self-serve; members must open the chat portal on the website, contact support, and complete a cancellation request form, with responses within 7 business days. No refunds are issued for used or unused classes. Committed membership holders (6- or 12-month terms) may face early termination fees of one to two months of dues if cancelling before the commitment period ends.

How to cancel Solidcore

  • Channels: online (self-serve), email
  • Official cancellation page: https://solidcore.co/cancellation-policy
  • Pause/freeze: available — Members receive one complimentary 14-consecutive-day freeze per calendar year. Extended or additional freezes (e.g., medical, student holiday) are considered on a case-by-case basis. Freeze requests require 30 days advance notice and must be submitted through the online ticketing/chat portal.
  • Account/data deletion: Solidcore references a California Privacy Notice and a 'Your Privacy Choices' portal powered by TrueVault at privacy.solidcore.co. Biometric data is retained for up to 3 years from last interaction; consumers may withdraw consent. CCPA deletion rights are acknowledged. https://privacy.solidcore.co

Evidence

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

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Cite this. Cancel Atlas (2026). “Solidcore — Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/solidcore-us (CC BY-SA 4.0).

See Solidcore in the full index -> · How we score · Open data