How hard is it to cancel Softr?

Softr subscriptions can be cancelled at any time via the Cancel Subscription button in the workspace Plan and Billing settings; no notice period is required. After cancellation, access to paid features continues until the end of the current billing cycle (monthly or annual), at which point the account reverts to the free plan. Refunds cover the first payment only: within 14 days for monthly plans and within 30 days for annual plans; there is no mid-cycle proration beyond that window. Account and all associated data can be permanently deleted through My Account settings.

How to cancel Softr

• Channels: online (self-serve)
• Official cancellation page: https://docs.softr.io/workspace-and-billing/pricing-and-plans
• Pause/freeze: not offered. No pause or freeze option documented in Softr's official help pages.
• Account/data deletion: Users can permanently delete their account and all associated data by navigating to My Account and selecting Delete account. Deletion is irreversible. https://docs.softr.io/workspace-and-billing/pricing-and-plans

Evidence

• {'title': 'Pricing and Plans – Softr Help Docs (accessed 2026-06-06)', 'url': 'https://docs.softr.io/workspace-and-billing/pricing-and-plans'}
• {'title': 'Softr Subscription Plans and Account Settings – Softr Help Docs (accessed 2026-06-06)', 'url': 'https://docs.softr.io/faq/softr-subscription-plans-and-account-settings'}
• Last reviewed 2026-06-06 · scope: documented public policy.

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

Is this wrong? Companies can request a correction ->

Cite this. Cancel Atlas (2026). “Softr — Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/softr (CC BY-SA 4.0).

See Softr in the full index -> · How we score · Open data

<a href="https://www.cancelatlas.com/c/softr"><img src="https://www.cancelatlas.com/share/badges/softr.svg" alt="Cancel Atlas — Grade B" width="232" height="52"></a>