E-learning · DE
How hard is it to cancel sofatutor?
sofatutor scores 79/100 (grade B) for how clearly it documents cancellation in the DE, a clearly documented cancellation policy. Cancellation is available via online (self-serve), email, postal mail.
Members cancel a Basis or Premium membership self-serve in the account settings (Abo beenden / Mitgliedschaft kuendigen), or via the cancellation button at the bottom of sofatutor.com, by email to [email protected], or by post/fax. Cancellation must be in text form and observe the applicable deadline.
How to cancel sofatutor
- Channels: online (self-serve), email, postal mail
- Official cancellation page: https://sofatutor-com.helpscoutdocs.com/article/107-wie-kundige-ich-eine-mitgliedschaft
- Pause/freeze: not offered.
- Account/data deletion:
Evidence
- Wie kuendige ich eine Basis- oder Premium-Mitgliedschaft? - sofatutor
- Last reviewed 2026-06-16 · scope: documented public policy.
Scope & fairness
This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights, scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.
Is this wrong? Companies can request a correction ->
Cite this. Cancel Atlas (2026). “sofatutor, Cancellation Friction Index (DE).” CES-1.1. https://www.cancelatlas.com/c/sofatutor-de (CC BY-SA 4.0).
See sofatutor in the full index -> · How we score · Open data
Earned it? Show your grade
sofatutor grades B, among the clearest cancellation policies we've scored. Put the badge on your site; it links back here and always reflects your current, cited grade.
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<a href="https://www.cancelatlas.com/c/sofatutor-de"><img src="https://www.cancelatlas.com/share/badges/sofatutor-de.svg" alt="Cancel Atlas, Grade B" width="232" height="52"></a>