Edtech · DE
How hard is it to cancel sofatutor?
sofatutor scores 79/100 (grade B) for how clearly it documents cancellation in the DE — a clearly documented cancellation policy. Cancellation is available via online (self-serve), email, postal mail.
Members cancel a Basis or Premium membership self-serve in the account settings (Abo beenden / Mitgliedschaft kuendigen), or via the cancellation button at the bottom of sofatutor.com, by email to [email protected], or by post/fax. Cancellation must be in text form and observe the applicable deadline.
How to cancel sofatutor
- Channels: online (self-serve), email, postal mail
- Official cancellation page: https://sofatutor-com.helpscoutdocs.com/article/107-wie-kundige-ich-eine-mitgliedschaft
- Pause/freeze: not offered.
- Account/data deletion:
Evidence
- Wie kuendige ich eine Basis- oder Premium-Mitgliedschaft? - sofatutor
- Last reviewed 2026-06-16 · scope: documented public policy.
Scope & fairness
This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.
Is this wrong? Companies can request a correction ->
Cite this. Cancel Atlas (2026). “sofatutor — Cancellation Friction Index (DE).” CES-1.1. https://www.cancelatlas.com/c/sofatutor-de (CC BY-SA 4.0).
See sofatutor in the full index -> · How we score · Open data
Earned it? Show your grade
sofatutor grades B — among the clearest cancellation policies we've scored. Put the badge on your site; it links back here and always reflects your current, cited grade.
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<a href="https://www.cancelatlas.com/c/sofatutor-de"><img src="https://www.cancelatlas.com/share/badges/sofatutor-de.svg" alt="Cancel Atlas — Grade B" width="232" height="52"></a>