Apparel & beauty boxes · US
How hard is it to cancel SnackCrate?
SnackCrate scores 67/100 (grade C) for how clearly it documents cancellation in the US — a partially documented cancellation policy with notable gaps. Cancellation is available via online (self-serve), email.
SnackCrate subscribers can cancel anytime through their online account dashboard by navigating to the Subscription tab and clicking 'Cancel Next Plan'; cancellation can also be requested by emailing [email protected]. Cancellation must be completed before the 1st of the month following the current subscription period to avoid being charged for the next cycle. Once an order has been sent to the fulfillment center it cannot be canceled for a refund, though the company states it will resolve delivery problems on a case-by-case basis. Pending unshipped orders at the time of cancellation will still be shipped.
How to cancel SnackCrate
- Channels: online (self-serve), email
- Official cancellation page: https://www.snackcrate.com/help-center/account/if-i-cancel-my-subscription-does-it-cancel-any-orders-too/
- Pause/freeze: available — Subscribers can pause for one billing cycle via Subscription Settings > Edit > Pause Subscription. Change must be made at least 24 hours before the 1st of the month to take effect for the upcoming billing cycle.
- Refund policy: https://www.snackcrate.com/help-center/billing-shipping/can-i-cancel-my-snackcrate-order-for-a-refund/
- Account/data deletion: Users may request deletion of personal data by emailing [email protected]. Data is removed from the active database but may remain in archives; the company may retain data required by law or for fraud prevention. https://www.snackcrate.com/privacy-policy/
Evidence
- {'title': 'If I cancel my subscription, does it cancel any orders too? – SnackCrate (accessed 2026-06-06)', 'url': 'https://www.snackcrate.com/help-center/account/if-i-cancel-my-subscription-does-it-cancel-any-orders-too/'}
- {'title': 'Can I cancel my SnackCrate order for a refund? – SnackCrate (accessed 2026-06-06)', 'url': 'https://www.snackcrate.com/help-center/billing-shipping/can-i-cancel-my-snackcrate-order-for-a-refund/'}
- Last reviewed 2026-06-06 · scope: documented public policy.
Scope & fairness
This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.
Is this wrong? Companies can request a correction ->
Cite this. Cancel Atlas (2026). “SnackCrate — Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/snackcrate (CC BY-SA 4.0).
See SnackCrate in the full index -> · How we score · Open data