How hard is it to cancel Smartlead (smartlead.ai)?

The subscription auto-renews at the end of each Subscription Period; there is no self-serve cancel button, you must contact Smartlead to cancel, though they say they endeavour to warn you before an automatic renewal. To the extent permitted by law, fees paid are non-refundable and no credits are given if you cancel during the current Subscription Period. Operated by 521 Products Pty Ltd (Australia).

How to cancel Smartlead (smartlead.ai)

• Channels: email
• Official cancellation page: https://www.smartlead.ai/new-terms-and-conditions
• Pause/freeze: not offered. No pause/freeze documented; the subscription auto-renews at the end of each Subscription Period.
• Refund policy: https://www.smartlead.ai/new-terms-and-conditions
• Account/data deletion: Account/data handled per the agreement and privacy policy.

Evidence

• Smartlead | Terms and Conditions (accessed 2026-06-13)
• Last reviewed 2026-06-13 · scope: documented public policy.

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights, scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

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Cite this. Cancel Atlas (2026). “Smartlead (smartlead.ai), Cancellation Friction Index (AU).” CES-1.1. https://www.cancelatlas.com/c/smartlead (CC BY-SA 4.0).

See Smartlead (smartlead.ai) in the full index -> · How we score · Open data