E-learning · ES
How hard is it to cancel Smartick?
Smartick scores 74/100 (grade B) for how clearly it documents cancellation in the ES, a clearly documented cancellation policy. Cancellation is available via online (self-serve), email.
Spanish online maths and reading method for children aged 4-14, managed through the tutor (parent) web portal. The subscription is cancelled from the account/configuration area; for single-payment annual plans the primary parent can cancel during the first subscription per student and receive a refund proportional to the remaining time.
How to cancel Smartick
- Channels: online (self-serve), email
- Official cancellation page: https://www.smartick.es/footer!condicionesServicio.html
- Pause/freeze: not offered.
- Account/data deletion:
Evidence
- Smartick - Condiciones del servicio
- Last reviewed 2026-06-16 · scope: documented public policy.
Scope & fairness
This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights, scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.
Is this wrong? Companies can request a correction ->
Cite this. Cancel Atlas (2026). “Smartick, Cancellation Friction Index (ES).” CES-1.1. https://www.cancelatlas.com/c/smartick-es (CC BY-SA 4.0).
See Smartick in the full index -> · How we score · Open data
Earned it? Show your grade
Smartick grades B, among the clearest cancellation policies we've scored. Put the badge on your site; it links back here and always reflects your current, cited grade.
Copy the embed:
<a href="https://www.cancelatlas.com/c/smartick-es"><img src="https://www.cancelatlas.com/share/badges/smartick-es.svg" alt="Cancel Atlas, Grade B" width="232" height="52"></a>