Edtech / Learning · ES
How hard is it to cancel Smartick?
Smartick scores 74/100 (grade B) for how clearly it documents cancellation in the ES — a clearly documented cancellation policy. Cancellation is available via online (self-serve), email.
Spanish online maths and reading method for children aged 4-14, managed through the tutor (parent) web portal. The subscription is cancelled from the account/configuration area; for single-payment annual plans the primary parent can cancel during the first subscription per student and receive a refund proportional to the remaining time.
How to cancel Smartick
- Channels: online (self-serve), email
- Official cancellation page: https://www.smartick.es/footer!condicionesServicio.html
- Pause/freeze: not offered.
- Account/data deletion:
Evidence
- Smartick - Condiciones del servicio
- Last reviewed 2026-06-16 · scope: documented public policy.
Scope & fairness
This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.
Is this wrong? Companies can request a correction ->
Cite this. Cancel Atlas (2026). “Smartick — Cancellation Friction Index (ES).” CES-1.1. https://www.cancelatlas.com/c/smartick-es (CC BY-SA 4.0).
See Smartick in the full index -> · How we score · Open data
Earned it? Show your grade
Smartick grades B — among the clearest cancellation policies we've scored. Put the badge on your site; it links back here and always reflects your current, cited grade.
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<a href="https://www.cancelatlas.com/c/smartick-es"><img src="https://www.cancelatlas.com/share/badges/smartick-es.svg" alt="Cancel Atlas — Grade B" width="232" height="52"></a>