How hard is it to cancel Smallcase?

Fee-based smallcases carry a manager-set subscription fee (usually a flat amount, occasionally AUM-based) billed upfront monthly, quarterly, or annually; free smallcases have no subscription fee. Users can cancel anytime self-serve in the app under the Subscriptions section, which stops future auto-renewals while access to manager updates continues until the end of the current billing cycle. No refunds are issued for unused periods. eMandate (direct-debit) cancellations must be requested by email to [email protected] with subscription email, smallcase name, and UMRN number. After cancellation the user still owns the underlying stocks in their Demat account.

How to cancel Smallcase

• Channels: online (self-serve), email
• Official cancellation page: https://www.smallcase.com/learn/how-does-smallcase-subscription-work/
• Pause/freeze: not offered. No documented pause; users cancel before the next billing cycle and retain manager updates until the current cycle ends. eMandate (direct-debit) cancellations require an email.
• Refund policy: https://www.smallcase.com/learn/smallcase-fees-and-charges/
• Account/data deletion: Privacy Policy: email [email protected] to request deletion/revocation of data and consent; smallcase aims to delete relevant personal information within 30 days of a valid request, subject to legal retention (personal data otherwise retained up to 8 years post-termination). https://www.smallcase.com/meta/privacy/

Evidence

• How does smallcase subscription work? (accessed 2026-06-16)
• smallcase Fees & Charges (accessed 2026-06-16)
• smallcase Privacy Policy (accessed 2026-06-16)
• smallcase Terms and Conditions (accessed 2026-06-16)
• Last reviewed 2026-06-16 · scope: documented public policy.

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights, scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

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Cite this. Cancel Atlas (2026). “Smallcase, Cancellation Friction Index (IN).” CES-1.1. https://www.cancelatlas.com/c/smallcase (CC BY-SA 4.0).

See Smallcase in the full index -> · How we score · Open data

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