How hard is it to cancel Smallcase?

Fee-based smallcases carry a manager-set subscription fee (usually a flat amount, occasionally AUM-based) billed upfront monthly, quarterly, or annually; free smallcases have no subscription fee. Users can cancel anytime self-serve in the app under the Subscriptions section, which stops future auto-renewals while access to manager updates continues until the end of the current billing cycle. No refunds are issued for unused periods. eMandate (direct-debit) cancellations must be requested by email to [email protected] with subscription email, smallcase name, and UMRN number. After cancellation the user still owns the underlying stocks in their Demat account.

How to cancel Smallcase

• Channels: online (self-serve), email
• Official cancellation page: https://www.smallcase.com/learn/how-does-smallcase-subscription-work/
• Pause/freeze: not offered. No documented pause; users cancel before the next billing cycle and retain manager updates until the current cycle ends. eMandate (direct-debit) cancellations require an email.
• Refund policy: https://www.smallcase.com/learn/smallcase-fees-and-charges/
• Account/data deletion: Privacy Policy: email [email protected] to request deletion/revocation of data and consent; smallcase aims to delete relevant personal information within 30 days of a valid request, subject to legal retention (personal data otherwise retained up to 8 years post-termination). https://www.smallcase.com/meta/privacy/

Evidence

• How does smallcase subscription work? (accessed 2026-06-16)
• smallcase Fees & Charges (accessed 2026-06-16)
• smallcase Privacy Policy (accessed 2026-06-16)
• smallcase Terms and Conditions (accessed 2026-06-16)
• Last reviewed 2026-06-16 · scope: documented public policy.

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

Is this wrong? Companies can request a correction ->

Cite this. Cancel Atlas (2026). “Smallcase — Cancellation Friction Index (IN).” CES-1.1. https://www.cancelatlas.com/c/smallcase (CC BY-SA 4.0).

See Smallcase in the full index -> · How we score · Open data

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