Music & audio · US
How hard is it to cancel SiriusXM?
SiriusXM scores 71/100 (grade B) for how clearly it documents cancellation in the US, a clearly documented cancellation policy. Cancellation is available via online (self-serve), phone.
Direct subscriptions cancellable by phone (866-635-8641), online chat, or the Online Account Center; cancel >24h before renewal or it may renew; stops at end of billing cycle.
How to cancel SiriusXM
- Channels: online (self-serve), phone
- Official cancellation page: https://www.siriusxm.com/help/manage-or-cancel-service
- Pause/freeze: available, Pause once per year for up to 6 months; auto-reactivates on your chosen date or at 6 months. Phone only - call 1-866-635-8642; cannot pause online.
- Account/data deletion: Not documented on the cancel page. Personal-data deletion can be requested under CCPA / state privacy law via SiriusXM privacy / customer care.
Evidence
- SiriusXM Help — Manage or Cancel Service (accessed 2026-06-04)
- Last reviewed 2026-06-04 · scope: documented public policy.
Scope & fairness
This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights, scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.
Is this wrong? Companies can request a correction ->
Cite this. Cancel Atlas (2026). “SiriusXM, Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/siriusxm (CC BY-SA 4.0).
See SiriusXM in the full index -> · How we score · Open data
Earned it? Show your grade
SiriusXM grades B, among the clearest cancellation policies we've scored. Put the badge on your site; it links back here and always reflects your current, cited grade.
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