How hard is it to cancel Semrush?

Semrush subscriptions can be cancelled online via a dedicated cancellation form at semrush.com/cancel (requires being logged in) or through the account Subscription Info page; cancellation takes effect at the end of the current subscription term, with confirmation within 3 business days. No refunds are available for month-to-month plans; annual plans qualify for a one-time 7-day money-back guarantee on the initial purchase only, with refunds processed within 30 days to the original payment method. There is no pause or freeze option, users wanting to reduce costs must downgrade to a lower-tier plan. Account deletion can be requested through Support and is completed within 30 days of email confirmation.

How to cancel Semrush

• Channels: online (self-serve), email
• Official cancellation page: https://www.semrush.com/company/legal/refund-policy/
• Pause/freeze: not offered. No pause or freeze option is documented. Users who want to reduce costs are directed to downgrade to a lower-tier plan by contacting Support.
• Refund policy: https://www.semrush.com/company/legal/refund-policy/
• Account/data deletion: Account deletion is available by submitting a request to the Support team while logged in. After email confirmation (link valid 72 hours), the account is permanently deleted within 30 days. On downgrade to free plan, non-retained data is deleted after one month. https://www.semrush.com/kb/252-cancelling-your-account

Evidence

• Canceling Your Semrush Account – Semrush Knowledge Base (accessed 2026-06-06)
• Cancellation and Refund Policy – Semrush (accessed 2026-06-06)
• Last reviewed 2026-06-06 · scope: documented public policy.

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights, scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

Is this wrong? Companies can request a correction ->

Cite this. Cancel Atlas (2026). “Semrush, Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/semrush (CC BY-SA 4.0).

See Semrush in the full index -> · How we score · Open data

<a href="https://www.cancelatlas.com/c/semrush"><img src="https://www.cancelatlas.com/share/badges/semrush.svg" alt="Cancel Atlas, Grade B" width="232" height="52"></a>