Software / SaaS · US
How hard is it to cancel Sellfy?
Sellfy scores 79/100 (grade B) for how clearly it documents cancellation in the US — a clearly documented cancellation policy. Cancellation is available via online (self-serve), email.
Sellfy subscriptions can be cancelled online via Account > Billing > Cancel subscription, or by emailing support; no advance notice period is required and the plan stays active until the end of the paid billing cycle. A 30-day money-back window applies: cancellations within the first 30 days can receive a refund by contacting support, but cancellations after 30 days are non-refundable. Product files are deleted 30 days after the plan ends; explicitly closing the account via Account Settings deletes all data immediately. There is no pause or freeze option.
How to cancel Sellfy
- Channels: online (self-serve), email
- Official cancellation page: https://docs.sellfy.com/article/129-how-to-manage-your-subscription-and-billing
- Pause/freeze: not offered. No pause or freeze option is documented. Cancellation ends the subscription at the close of the current billing cycle.
- Account/data deletion: Product files are deleted 30 days after the plan ends. If the account is explicitly closed via Account Settings > Close account, all data is immediately and permanently deleted with no ability to restore. https://docs.sellfy.com/article/56-how-do-i-delete-my-store
Evidence
- {'title': 'Managing your Sellfy subscription and billing - Sellfy Help Center (accessed 2026-06-06)', 'url': 'https://docs.sellfy.com/article/129-how-to-manage-your-subscription-and-billing'}
- {'title': 'Terms and conditions - Sellfy (accessed 2026-06-06)', 'url': 'https://sellfy.com/terms/'}
- Last reviewed 2026-06-06 · scope: documented public policy.
Scope & fairness
This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.
Is this wrong? Companies can request a correction ->
Cite this. Cancel Atlas (2026). “Sellfy — Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/sellfy (CC BY-SA 4.0).
See Sellfy in the full index -> · How we score · Open data
Earned it? Show your grade
Sellfy grades B — among the clearest cancellation policies we've scored. Put the badge on your site; it links back here and always reflects your current, cited grade.
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