Software & SaaS · US
How hard is it to cancel Sellfy?
Sellfy scores 79/100 (grade B) for how clearly it documents cancellation in the US, a clearly documented cancellation policy. Cancellation is available via online (self-serve), email.
Sellfy subscriptions can be cancelled online via Account > Billing > Cancel subscription, or by emailing support; no advance notice period is required and the plan stays active until the end of the paid billing cycle. A 30-day money-back window applies: cancellations within the first 30 days can receive a refund by contacting support, but cancellations after 30 days are non-refundable. Product files are deleted 30 days after the plan ends; explicitly closing the account via Account Settings deletes all data immediately. There is no pause or freeze option.
How to cancel Sellfy
- Channels: online (self-serve), email
- Official cancellation page: https://docs.sellfy.com/article/129-how-to-manage-your-subscription-and-billing
- Pause/freeze: not offered. No pause or freeze option is documented. Cancellation ends the subscription at the close of the current billing cycle.
- Account/data deletion: Product files are deleted 30 days after the plan ends. If the account is explicitly closed via Account Settings > Close account, all data is immediately and permanently deleted with no ability to restore. https://docs.sellfy.com/article/56-how-do-i-delete-my-store
Evidence
- Managing your Sellfy subscription and billing - Sellfy Help Center (accessed 2026-06-06)
- Terms and conditions - Sellfy (accessed 2026-06-06)
- Last reviewed 2026-06-06 · scope: documented public policy.
Scope & fairness
This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights, scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.
Is this wrong? Companies can request a correction ->
Cite this. Cancel Atlas (2026). “Sellfy, Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/sellfy (CC BY-SA 4.0).
See Sellfy in the full index -> · How we score · Open data
Earned it? Show your grade
Sellfy grades B, among the clearest cancellation policies we've scored. Put the badge on your site; it links back here and always reflects your current, cited grade.
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