Travel subscriptions · US
How hard is it to cancel Seats.aero?
Seats.aero scores 82/100 (grade B) for how clearly it documents cancellation in the US — a clearly documented cancellation policy. Cancellation is available via online (self-serve).
Seats.aero Pro is cancelled online in-account via Account Settings > Manage Billing > Cancel Subscription, with no need to contact support. Pro access continues until the end of the current billing period (monthly or yearly) and the account then automatically rolls back to the free plan, keeping saved alerts and searches. Subscriptions are generally non-refundable, including annual plans once the billing period has started; the only exception is that if you believe you were charged in error you can reach out to support within 7 days. No pause option is offered.
How to cancel Seats.aero
- Channels: online (self-serve)
- Official cancellation page: https://docs.seats.aero/article/64-how-to-cancel-my-subscription
- Pause/freeze: not offered. No pause/hold is documented; cancelling keeps Pro access to period end then reverts to the free plan.
- Refund policy: https://docs.seats.aero/article/49-do-you-offer-refunds
- Account/data deletion: Cancelling reverts the account to the free tier while preserving saved alerts and searches; full account/data deletion is not described as a self-serve flow and is handled via support.
Evidence
- How to cancel my subscription - Seats.aero Knowledge Base (accessed 2026-06-16)
- Do you offer refunds? - Seats.aero Knowledge Base (accessed 2026-06-16)
- Can I cancel my plan anytime? - Seats.aero Knowledge Base (accessed 2026-06-16)
- Last reviewed 2026-06-16 · scope: documented public policy.
Scope & fairness
This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.
Is this wrong? Companies can request a correction ->
Cite this. Cancel Atlas (2026). “Seats.aero — Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/seats-aero (CC BY-SA 4.0).
See Seats.aero in the full index -> · How we score · Open data
Earned it? Show your grade
Seats.aero grades B — among the clearest cancellation policies we've scored. Put the badge on your site; it links back here and always reflects your current, cited grade.
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