Cancel Atlas

The Cancellation Friction Index

Documented-Policy tier only. This score rates how clearly Scrumbles's public cancellation page is published (cited, dated) — opinion grounded in disclosed facts, not a finding about the real cancel experience, and not legal advice. The behavioural Verified-Flow grade is pending.

79/ 100 · B

Pet subscriptions · GB

How hard is it to cancel Scrumbles?

Scrumbles scores 79/100 (grade B) for how clearly it documents cancellation in the GB — a clearly documented cancellation policy. Cancellation is available via online (self-serve).

Last reviewed 2026-06-16 · Documented-Policy tier · grade B

Scrumbles' Terms state customers may manage, skip, or cancel subscriptions at least 24 hours before renewal, all self-serve through the Manage Subscription area of the account portal. There is a 24-hour minimum notice requirement before the next scheduled renewal. If subscription pricing increases, customers are notified and may cancel beforehand. The Terms do not detail refund-on-cancellation or GDPR data-deletion procedures, directing those queries to the privacy policy or support.

How to cancel Scrumbles

  • Channels: online (self-serve)
  • Official cancellation page: https://scrumbles.co.uk/pages/terms-conditions
  • Pause/freeze: available — Self-serve via the account 'Manage Subscription' portal: customers can manage, edit frequency, skip, pause, or cancel at least 24 hours before renewal.
  • Refund policy: https://scrumbles.co.uk/pages/terms-conditions
  • Account/data deletion: Not addressed in the Terms; refund/deletion specifics directed to privacy policy or support. https://scrumbles.co.uk/pages/terms-conditions

Evidence

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

Is this wrong? Companies can request a correction ->

Cite this. Cancel Atlas (2026). “Scrumbles — Cancellation Friction Index (GB).” CES-1.1. https://www.cancelatlas.com/c/scrumbles-uk (CC BY-SA 4.0).

See Scrumbles in the full index -> · How we score · Open data

Earned it? Show your grade

Scrumbles grades B — among the clearest cancellation policies we've scored. Put the badge on your site; it links back here and always reflects your current, cited grade.

Cancel Atlas — Grade B

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