E-learning · US
How hard is it to cancel Scrimba?
Scrimba scores 76/100 (grade B) for how clearly it documents cancellation in the US, a clearly documented cancellation policy. Cancellation is available via online (self-serve).
Scrimba subscriptions are cancelled online via Settings > Subscriptions > click the X icon; no phone, email, or in-person channel is needed. Cancellation takes effect at the end of the current billing cycle so Pro access continues until the next billing date. Refunds are available within 7 days of initial purchase only (one refund per account); pro-rated refunds and renewal refunds are explicitly not offered. Refund requests are submitted via a Typeform link or by emailing [email protected].
How to cancel Scrimba
- Channels: online (self-serve)
- Official cancellation page: https://scrimba.helpscoutdocs.com/article/43-how-do-i-manage-my-subscription-billing-account
- Pause/freeze: not offered. No pause or freeze option is mentioned in Scrimba's official help documentation.
- Refund policy: https://scrimba.helpscoutdocs.com/article/6-how-do-i-get-a-refund
- Account/data deletion: Users can self-serve delete their account via Settings > scroll to bottom > red 'Delete Account' button. Deletion is permanent and cannot be undone. No data retention timeline is specified. https://scrimba.helpscoutdocs.com/article/88-how-do-i-delete-my-account
Evidence
- How do I manage my subscription/billing account/invoice? - Scrimba Help Centre (accessed 2026-06-06)
- How do I get a refund? - Scrimba Help Centre (accessed 2026-06-06)
- Last reviewed 2026-06-06 · scope: documented public policy.
Scope & fairness
This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights, scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.
Is this wrong? Companies can request a correction ->
Cite this. Cancel Atlas (2026). “Scrimba, Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/scrimba (CC BY-SA 4.0).
See Scrimba in the full index -> · How we score · Open data
Earned it? Show your grade
Scrimba grades B, among the clearest cancellation policies we've scored. Put the badge on your site; it links back here and always reflects your current, cited grade.
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