E-learning · US
How hard is it to cancel Scrimba?
Scrimba scores 76/100 (grade B) for how clearly it documents cancellation in the US — a clearly documented cancellation policy. Cancellation is available via online (self-serve).
Scrimba subscriptions are cancelled online via Settings > Subscriptions > click the X icon; no phone, email, or in-person channel is needed. Cancellation takes effect at the end of the current billing cycle so Pro access continues until the next billing date. Refunds are available within 7 days of initial purchase only (one refund per account); pro-rated refunds and renewal refunds are explicitly not offered. Refund requests are submitted via a Typeform link or by emailing [email protected].
How to cancel Scrimba
- Channels: online (self-serve)
- Official cancellation page: https://scrimba.helpscoutdocs.com/article/43-how-do-i-manage-my-subscription-billing-account
- Pause/freeze: not offered. No pause or freeze option is mentioned in Scrimba's official help documentation.
- Refund policy: https://scrimba.helpscoutdocs.com/article/6-how-do-i-get-a-refund
- Account/data deletion: Users can self-serve delete their account via Settings > scroll to bottom > red 'Delete Account' button. Deletion is permanent and cannot be undone. No data retention timeline is specified. https://scrimba.helpscoutdocs.com/article/88-how-do-i-delete-my-account
Evidence
- {'title': 'How do I manage my subscription/billing account/invoice? - Scrimba Help Centre (accessed 2026-06-06)', 'url': 'https://scrimba.helpscoutdocs.com/article/43-how-do-i-manage-my-subscription-billing-account'}
- {'title': 'How do I get a refund? - Scrimba Help Centre (accessed 2026-06-06)', 'url': 'https://scrimba.helpscoutdocs.com/article/6-how-do-i-get-a-refund'}
- Last reviewed 2026-06-06 · scope: documented public policy.
Scope & fairness
This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.
Is this wrong? Companies can request a correction ->
Cite this. Cancel Atlas (2026). “Scrimba — Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/scrimba (CC BY-SA 4.0).
See Scrimba in the full index -> · How we score · Open data
Earned it? Show your grade
Scrimba grades B — among the clearest cancellation policies we've scored. Put the badge on your site; it links back here and always reflects your current, cited grade.
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<a href="https://www.cancelatlas.com/c/scrimba"><img src="https://www.cancelatlas.com/share/badges/scrimba.svg" alt="Cancel Atlas — Grade B" width="232" height="52"></a>