How hard is it to cancel ScrapingBee?

Cancellation is fully self-serve from the dashboard: log in at app.scrapingbee.com/dashboard, go to Billing, click Cancel Subscription, select the subscription, click Cancel Subscription again, complete the cancellation form, and Confirm. ScrapingBee states this takes under 30 seconds. You can cancel at any time; the account stays active and remaining API credits are usable until the end of the current billing period, but unused credits do not roll over. Per the Terms, termination may also be done via support ([email protected]) and must be communicated before the start of the next billing cycle to avoid auto-renewal. All amounts paid are non-refundable, except a narrow pro-rata refund if a documented service non-compliance cannot be fixed within 15 days. No app-store/third-party billing caveat applies; billing is direct.

How to cancel ScrapingBee

• Channels: online (self-serve), email
• Official cancellation page: https://help.scrapingbee.com/en/article/how-to-cancel-my-subscription-qq3lvi/
• Pause/freeze: not offered. No pause or freeze option is documented. Users may downgrade to a lower plan at any time from the dashboard, or cancel entirely; there is no plan-hold/freeze feature.
• Account/data deletion: Per the Terms and Conditions, account termination implies permanent deletion of all data, settings, and information, and any leftover API credits are lost. Users can exercise GDPR data access/correction/erasure rights by contacting VostokInc (ScrapingBee's operator) in writing at their Paris address or via [email protected]. https://www.scrapingbee.com/terms-and-conditions/

Evidence

• {'title': 'How to cancel my subscription? | ScrapingBee Knowledge Base (accessed 2026-06-06)', 'url': 'https://help.scrapingbee.com/en/article/how-to-cancel-my-subscription-qq3lvi/'}
• {'title': 'What will happen to my unused credits? | ScrapingBee Knowledge Base (accessed 2026-06-06)', 'url': 'https://help.scrapingbee.com/en/article/what-will-happen-to-my-unused-credits-11zt09p/'}
• {'title': 'General Terms and Conditions of Service | ScrapingBee (accessed 2026-06-06)', 'url': 'https://www.scrapingbee.com/terms-and-conditions/'}
• Last reviewed 2026-06-06 · scope: documented public policy.

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

Is this wrong? Companies can request a correction ->

Cite this. Cancel Atlas (2026). “ScrapingBee — Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/scrapingbee (CC BY-SA 4.0).

See ScrapingBee in the full index -> · How we score · Open data

<a href="https://www.cancelatlas.com/c/scrapingbee"><img src="https://www.cancelatlas.com/share/badges/scrapingbee.svg" alt="Cancel Atlas — Grade B" width="232" height="52"></a>