How hard is it to cancel ScottishPower?

The cooling-off period ends 14 days from the day after you sign up (new customers) or confirm a new tariff (existing customers). You can cancel by calling 0800 400 200 during the 14-day cooling-off period or via ScottishPower's online cancellations page, with no exit fees for cancelling within cooling-off on a domestic distance/online contract. Fixed tariffs may otherwise carry early exit fees. Your final bill is normally produced within 6 weeks of moving to your new supplier, and if you are in credit ScottishPower refunds you, usually within 14 days.

How to cancel ScottishPower

• Channels: online (self-serve), phone
• Official cancellation page: https://www.scottishpower.co.uk/support-centre/leaving-scottishpower/cancelling-your-contract
• Pause/freeze: not offered. No supply pause; customers switch away or cancel within the cooling-off period.
• Refund policy: https://www.scottishpower.co.uk/support-centre/leaving-scottishpower/final-bill-explained
• Account/data deletion: Account data handled under ScottishPower's privacy policy and retained for regulatory/billing periods after closure; no self-serve one-click delete for energy accounts. https://www.scottishpower.co.uk/privacy

Evidence

• Changing your mind after switching supplier - ScottishPower (accessed 2026-06-16)
• When will I receive my final bill? - ScottishPower (accessed 2026-06-16)
• Last reviewed 2026-06-16 · scope: documented public policy.

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

Is this wrong? Companies can request a correction ->

Cite this. Cancel Atlas (2026). “ScottishPower — Cancellation Friction Index (GB).” CES-1.1. https://www.cancelatlas.com/c/scottish-power-uk (CC BY-SA 4.0).

See ScottishPower in the full index -> · How we score · Open data

<a href="https://www.cancelatlas.com/c/scottish-power-uk"><img src="https://www.cancelatlas.com/share/badges/scottish-power-uk.svg" alt="Cancel Atlas — Grade B" width="232" height="52"></a>