How hard is it to cancel Scaleway?

Scaleway documents that an account is closed self-serve via the Account Management Console, after which all Services are automatically terminated within up to 10 days and the Organization's servers, resources, services, and backups are permanently deleted; per the Terms of Service fees are not refundable and consumers have a 14-day right of withdrawal from subscription.

How to cancel Scaleway

• Channels: online (self-serve)
• Official cancellation page: https://www.scaleway.com/en/docs/account/how-to/close-account/
• Pause/freeze: not offered.
• Refund policy: https://www.scaleway.com/en/terms/
• Account/data deletion: Closing an account via the Account Management Console permanently deletes the Organization's servers, resources, services, and backups, with all associated Services automatically terminated after a period of up to 10 days. https://www.scaleway.com/en/docs/account/how-to/close-account/

Evidence

• How to close an account | Scaleway Documentation
• Terms of Service | Scaleway
• Last reviewed 2026-06-16 · scope: documented public policy.

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

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Cite this. Cancel Atlas (2026). “Scaleway — Cancellation Friction Index (FR).” CES-1.1. https://www.cancelatlas.com/c/scaleway (CC BY-SA 4.0).

See Scaleway in the full index -> · How we score · Open data

<a href="https://www.cancelatlas.com/c/scaleway"><img src="https://www.cancelatlas.com/share/badges/scaleway.svg" alt="Cancel Atlas — Grade B" width="232" height="52"></a>