Documented-Policy tier only. This score rates how clearly Scaleway's public cancellation page is published (cited, dated) — opinion grounded in disclosed facts, not a finding about the real cancel experience, and not legal advice. The behavioural Verified-Flow grade is pending.

80/ 100 · B

Cloud infrastructure · FR

How hard is it to cancel Scaleway?

Scaleway scores 80/100 (grade B) for how clearly it documents cancellation in the FR — a clearly documented cancellation policy. Cancellation is available via online (self-serve).

Last reviewed 2026-06-16 · Documented-Policy tier · grade B

Scaleway documents that an account is closed self-serve via the Account Management Console, after which all Services are automatically terminated within up to 10 days and the Organization's servers, resources, services, and backups are permanently deleted; per the Terms of Service fees are not refundable and consumers have a 14-day right of withdrawal from subscription.

How to cancel Scaleway

  • Channels: online (self-serve)
  • Official cancellation page: https://www.scaleway.com/en/docs/account/how-to/close-account/
  • Pause/freeze: not offered.
  • Refund policy: https://www.scaleway.com/en/terms/
  • Account/data deletion: Closing an account via the Account Management Console permanently deletes the Organization's servers, resources, services, and backups, with all associated Services automatically terminated after a period of up to 10 days. https://www.scaleway.com/en/docs/account/how-to/close-account/

Evidence

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

Is this wrong? Companies can request a correction ->

Cite this. Cancel Atlas (2026). “Scaleway — Cancellation Friction Index (FR).” CES-1.1. https://www.cancelatlas.com/c/scaleway (CC BY-SA 4.0).

See Scaleway in the full index -> · How we score · Open data

Earned it? Show your grade

Scaleway grades B — among the clearest cancellation policies we've scored. Put the badge on your site; it links back here and always reflects your current, cited grade.

Cancel Atlas — Grade B

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