How hard is it to cancel Salams?

Salams (formerly Minder) subscriptions are managed and cancelled through the native app store — iOS users go to Settings > Apple ID > Subscriptions, while Android users go to Google Play Account > Subscriptions; cancellation can also be initiated in-app via Profile > Settings > Manage Subscription. Cancellation must be completed before the renewal date to avoid being charged for the next period; access continues until the end of the paid billing cycle. No refund policy is disclosed on the official cancellation help page. Customer support is available only via email through the Zendesk help-center portal — the company explicitly states it has no phone support number.

How to cancel Salams

• Channels: in-app, online (self-serve)
• Official cancellation page: https://salams-app.zendesk.com/hc/en-us/articles/33997641125275-Cancel-Your-Subscription
• Pause/freeze: not offered. No pause or freeze option is documented in the Salams help center. Users can only cancel (ending auto-renewal) or continue their subscription.
• Account/data deletion: Users can delete their account in-app via Profile > Settings > scroll to Delete Account, which removes all connections and profile data. EU users may also submit a GDPR erasure request at minder.gdprform.io/en. No dedicated US-facing data deletion request URL is published on salams.app. https://salams-app.zendesk.com/hc/en-us/articles/33996879896347-How-to-Delete-My-Account

Evidence

• {'title': 'Cancel Your Subscription – Salams (accessed 2026-06-06)', 'url': 'https://salams-app.zendesk.com/hc/en-us/articles/33997641125275-Cancel-Your-Subscription'}
• {'title': 'Manage My Subscription – Salams Help Center (accessed 2026-06-06)', 'url': 'https://salams-app.zendesk.com/hc/en-us/categories/33922405425691-Manage-My-Subscription'}
• Last reviewed 2026-06-06 · scope: documented public policy.

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

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Cite this. Cancel Atlas (2026). “Salams — Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/salams-us (CC BY-SA 4.0).

See Salams in the full index -> · How we score · Open data