How hard is it to cancel RoboForm?

RoboForm subscriptions are cancelled online by toggling off auto-renewal in the account's License & Billing settings (my.roboform.com) or via PayPal/App Store/Google Play for purchases made through those platforms. Cancellation stops the next renewal; the subscription remains active until the end of the current paid period with no proration. A 30-day full money-back guarantee applies to purchases made directly from RoboForm, but discounted orders and business licenses are explicitly non-refundable. Auto-renewal charges occur 14 days before expiration for credit card and PayPal subscribers.

How to cancel RoboForm

• Channels: online (self-serve), in-app
• Official cancellation page: https://help.roboform.com/hc/en-us/articles/115003064811-How-do-I-cancel-auto-renewal-for-my-RoboForm-Subscription
• Pause/freeze: not offered. No pause or freeze option is documented. Cancellation disables auto-renewal and access ends at the current billing period's expiry.
• Account/data deletion: Account deletion is available in-app via Settings > Account & Data > Delete My RoboForm Account (requires Master Password confirmation; irreversible). Data can also be deleted separately at online.roboform.com. Siber Systems reserves the right to automatically delete server-synced data if an account remains unpaid for more than 30 days. https://help.roboform.com/hc/en-us/articles/360004469652-How-to-delete-your-RoboForm-Account

Evidence

• {'title': 'How do I cancel auto-renewal for my RoboForm Subscription? – RoboForm Help Center (accessed 2026-06-05)', 'url': 'https://help.roboform.com/hc/en-us/articles/115003064811-How-do-I-cancel-auto-renewal-for-my-RoboForm-Subscription'}
• {'title': 'RoboForm License and Terms of Use (accessed 2026-06-05)', 'url': 'https://www.roboform.com/license'}
• Last reviewed 2026-06-05 · scope: documented public policy.

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

Is this wrong? Companies can request a correction ->

Cite this. Cancel Atlas (2026). “RoboForm — Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/roboform (CC BY-SA 4.0).

See RoboForm in the full index -> · How we score · Open data

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