Cancel Atlas

The Cancellation Friction Index

Documented-Policy tier only. This score rates how clearly RoboForm's public cancellation page is published (cited, dated), opinion grounded in disclosed facts, not a finding about the real cancel experience, and not legal advice. The behavioural Verified-Flow grade is pending.

77/ 100 · B

Security & identity · US

How hard is it to cancel RoboForm?

RoboForm scores 77/100 (grade B) for how clearly it documents cancellation in the US, a clearly documented cancellation policy. Cancellation is available via online (self-serve), in-app.

Last reviewed 2026-06-05 · Documented-Policy tier · grade B

RoboForm subscriptions are cancelled online by toggling off auto-renewal in the account's License & Billing settings (my.roboform.com) or via PayPal/App Store/Google Play for purchases made through those platforms. Cancellation stops the next renewal; the subscription remains active until the end of the current paid period with no proration. A 30-day full money-back guarantee applies to purchases made directly from RoboForm, but discounted orders and business licenses are explicitly non-refundable. Auto-renewal charges occur 14 days before expiration for credit card and PayPal subscribers.

How to cancel RoboForm

  • Channels: online (self-serve), in-app
  • Official cancellation page: https://help.roboform.com/hc/en-us/articles/115003064811-How-do-I-cancel-auto-renewal-for-my-RoboForm-Subscription
  • Pause/freeze: not offered. No pause or freeze option is documented. Cancellation disables auto-renewal and access ends at the current billing period's expiry.
  • Account/data deletion: Account deletion is available in-app via Settings > Account & Data > Delete My RoboForm Account (requires Master Password confirmation; irreversible). Data can also be deleted separately at online.roboform.com. Siber Systems reserves the right to automatically delete server-synced data if an account remains unpaid for more than 30 days. https://help.roboform.com/hc/en-us/articles/360004469652-How-to-delete-your-RoboForm-Account

Evidence

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights, scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

Is this wrong? Companies can request a correction ->

Cite this. Cancel Atlas (2026). “RoboForm, Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/roboform (CC BY-SA 4.0).

See RoboForm in the full index -> · How we score · Open data

Earned it? Show your grade

RoboForm grades B, among the clearest cancellation policies we've scored. Put the badge on your site; it links back here and always reflects your current, cited grade.

Cancel Atlas, Grade B

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