Documented-Policy tier only. This score rates how clearly Ro (Roman)'s public cancellation page is published (cited, dated) — opinion grounded in disclosed facts, not a finding about the real cancel experience, and not legal advice. The behavioural Verified-Flow grade is pending.

68/ 100 · C

Telehealth & Rx · US

How hard is it to cancel Ro (Roman)?

Ro (Roman) scores 68/100 (grade C) for how clearly it documents cancellation in the US — a partially documented cancellation policy with notable gaps. Cancellation is available via online (self-serve), email.

Last reviewed 2026-06-04 · Documented-Policy tier · grade C

Cancel via the web account (subscription/membership settings → Cancel, or the Body Program → Cancel) or by email; online cancellation is usually instant. Pause via 'Delay' / 'Change Plan'. Cancel before the next billing date.

How to cancel Ro (Roman)

  • Channels: online (self-serve), email
  • Official cancellation page: https://care.getroman.com/hc/en-us/articles/4648892392205-How-do-I-change-or-cancel-my-subscription
  • Pause/freeze: available — Yes — 'Delay' or 'Change Plan' from the account.
  • Account/data deletion: Not documented on the cancellation pages; request via support. Prescription/health records may be retained under medical-records rules. https://care.getroman.com/hc/en-us/articles/4648892392205-How-do-I-change-or-cancel-my-subscription

Evidence

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

Is this wrong? Companies can request a correction ->

Cite this. Cancel Atlas (2026). “Ro (Roman) — Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/ro (CC BY-SA 4.0).

See Ro (Roman) in the full index -> · How we score · Open data