How hard is it to cancel Riverside.fm?

Cancellation is self-serve online (Settings > Plan & Billing > Cancel plan) or via the mobile app (iOS/Android), with a multi-step retention flow before confirmation. Apple App Store Mobile Plus subscriptions must be cancelled directly through Apple. Cancellation takes effect at the end of the current billing cycle; no prorated refund is issued for unused time. Refunds are available only within a short window after purchase: 48 hours for monthly plans and 14 days for annual plans; App Store purchases are explicitly non-refundable.

How to cancel Riverside.fm

• Channels: online (self-serve), in-app, email
• Official cancellation page: https://support.riverside.fm/hc/en-us/articles/5445962886685-Cancel-Your-Account-Subscription
• Pause/freeze: not offered. No subscription pause or freeze option is documented. Cancellation moves the account to the free plan at the end of the current billing cycle.
• Refund policy: https://support.riverside.com/hc/en-us/articles/7633971223325-Refund-and-Cancellation-Policy-for-paid-subscriptions
• Account/data deletion: Users can request erasure of personal data by emailing [email protected]. Riverside retains data for as long as deemed necessary for business/legal purposes; no automatic deletion timeline is specified post-cancellation. https://riverside.com/privacy-policy

Evidence

• {'title': 'Cancel your account subscription plan – Riverside Help Center (accessed 2026-06-05)', 'url': 'https://support.riverside.fm/hc/en-us/articles/5445962886685-Cancel-Your-Account-Subscription'}
• {'title': 'Refund and Cancellation Policy for paid subscriptions – Riverside Help Center (accessed 2026-06-05)', 'url': 'https://support.riverside.com/hc/en-us/articles/7633971223325-Refund-and-Cancellation-Policy-for-paid-subscriptions'}
• Last reviewed 2026-06-05 · scope: documented public policy.

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

Is this wrong? Companies can request a correction ->

Cite this. Cancel Atlas (2026). “Riverside.fm — Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/riverside-fm (CC BY-SA 4.0).

See Riverside.fm in the full index -> · How we score · Open data

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