How hard is it to cancel Riverside.fm?

Cancellation is self-serve online (Settings > Plan & Billing > Cancel plan) or via the mobile app (iOS/Android), with a multi-step retention flow before confirmation. Apple App Store Mobile Plus subscriptions must be cancelled directly through Apple. Cancellation takes effect at the end of the current billing cycle; no prorated refund is issued for unused time. Refunds are available only within a short window after purchase: 48 hours for monthly plans and 14 days for annual plans; App Store purchases are explicitly non-refundable.

How to cancel Riverside.fm

• Channels: online (self-serve), in-app, email
• Official cancellation page: https://support.riverside.fm/hc/en-us/articles/5445962886685-Cancel-Your-Account-Subscription
• Pause/freeze: not offered. No subscription pause or freeze option is documented. Cancellation moves the account to the free plan at the end of the current billing cycle.
• Refund policy: https://support.riverside.com/hc/en-us/articles/7633971223325-Refund-and-Cancellation-Policy-for-paid-subscriptions
• Account/data deletion: Users can request erasure of personal data by emailing [email protected]. Riverside retains data for as long as deemed necessary for business/legal purposes; no automatic deletion timeline is specified post-cancellation. https://riverside.com/privacy-policy

Evidence

• Cancel your account subscription plan – Riverside Help Center (accessed 2026-06-05)
• Refund and Cancellation Policy for paid subscriptions – Riverside Help Center (accessed 2026-06-05)
• Last reviewed 2026-06-05 · scope: documented public policy.

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights, scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

Is this wrong? Companies can request a correction ->

Cite this. Cancel Atlas (2026). “Riverside.fm, Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/riverside-fm (CC BY-SA 4.0).

See Riverside.fm in the full index -> · How we score · Open data

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