How hard is it to cancel Revolut?

To cancel (downgrade) a Revolut paid plan (Plus, Premium, Metal, Ultra), go to Profile → Plan → Change Plan in the app and select downgrade to Standard. This is the primary self-serve path; no web portal option exists. As a fallback, you can write to Revolut at 30 South Colonnade, London, E14 5HX, or email [email protected] if app access is unavailable. For monthly subscribers: cancellation within the first 14 days entitles you to a full refund; cancelling between 14 days and 10 months incurs the current month's fee plus a 2-month break fee (Ultra: 1-month break fee if within 6 months); after 10 months (or 6 months for Ultra) no break fee applies, only the current month's fee. For annual subscribers: no refund and no break fee; access continues until the end of the annual billing cycle. To fully close the account, you must first downgrade to Standard, zero out all balances, and then go to Profile → Account → Close account. Data deletion requests go to [email protected]; UK law requires retention of transaction data for 6 years post-closure.

How to cancel Revolut

• Channels: in-app, email, postal mail
• Official cancellation page: https://help.revolut.com/help/profile-and-plan/my-plan-benefits/downgrade-my-paid-plan/
• Pause/freeze: not offered. No pause or freeze option exists for Revolut paid plans. You can only downgrade to the free Standard plan or close your account.
• Refund policy: https://help.revolut.com/help/profile-and-plan/my-plan-benefits/downgrade-my-paid-plan/question-paid-plan-downgrade-fees/
• Account/data deletion: Submit a data erasure request to [email protected]. Revolut is required by UK law (AML regulations) to retain transaction records and certain personal data for a minimum of 6 years after account closure. Full details in the Customer Privacy Notice. https://www.revolut.com/privacy-policy/

Evidence

• {'title': 'Downgrade my paid plan | Revolut United Kingdom (accessed 2026-06-10)', 'url': 'https://help.revolut.com/help/profile-and-plan/my-plan-benefits/downgrade-my-paid-plan/'}
• {'title': 'Downgrading your paid plan (steps) | Revolut United Kingdom (accessed 2026-06-10)', 'url': 'https://help.revolut.com/help/profile-and-plan/my-plan-benefits/downgrade-my-paid-plan/question-downgrade-plan-steps/'}
• {'title': 'Paid plan downgrade fees | Revolut United Kingdom (accessed 2026-06-10)', 'url': 'https://help.revolut.com/help/profile-and-plan/my-plan-benefits/downgrade-my-paid-plan/question-paid-plan-downgrade-fees/'}
• {'title': 'Cancelling your scheduled plan downgrade | Revolut United Kingdom (accessed 2026-06-10)', 'url': 'https://help.revolut.com/help/profile-and-plan/my-plan-benefits/downgrade-my-paid-plan/question-cancel-scheduled-downgrade/'}
• {'title': 'Paid Plan Terms | Revolut United Kingdom (accessed 2026-06-10)', 'url': 'https://www.revolut.com/legal/paid-plans/'}
• {'title': 'How do I close my account? | Revolut United Kingdom (accessed 2026-06-10)', 'url': 'https://help.revolut.com/help/profile-and-plan/closing-account/'}
• {'title': 'Privacy Policy UK + EEA | Revolut United Kingdom (accessed 2026-06-10)', 'url': 'https://www.revolut.com/privacy-policy/'}
• Last reviewed 2026-06-10 · scope: documented public policy.

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

Is this wrong? Companies can request a correction ->

Cite this. Cancel Atlas (2026). “Revolut — Cancellation Friction Index (GB).” CES-1.1. https://www.cancelatlas.com/c/revolut (CC BY-SA 4.0).

See Revolut in the full index -> · How we score · Open data

<a href="https://www.cancelatlas.com/c/revolut"><img src="https://www.cancelatlas.com/share/badges/revolut.svg" alt="Cancel Atlas — Grade B" width="232" height="52"></a>