How hard is it to cancel Remote OK?

Remote OK's paying customers are employers: the model is one-time job posts (with paid add-ons) plus an optional one-time 25-post bundle, but each individual job post auto-renews every 30 days at the same price unless the employer disables auto-renew or closes the post on the post's edit page. Cancellation is therefore fully self-serve online via that edit page; no email, phone or app route is published. Pro-consumer touches: Remote OK emails a reminder 7 days before each renewal, and auto-renewals can be self-refunded within 7 days using a link in the renewal email (the original post itself is non-refundable). The weak point is findability and consistency: the operative renewal/cancel terms live only on the purchase pages (/hire-remotely, /buy-bundle), while the formal /legal page carries only a blanket 'you explicitly waive your right to a refund' clause (plus an EU 14-day withdrawal waiver) and no renewal or cancellation language at all.

How to cancel Remote OK

• Channels: online (self-serve)
• Official cancellation page: https://remoteok.com/legal
• Pause/freeze: not offered. No subscription pause. An employer can close a job post or disable its auto-renew on the post's edit page, which stops further charges.
• Refund policy: https://remoteok.com/hire-remotely
• Account/data deletion: No specific account- or data-deletion process is documented. The legal page states a blanket no-refund/instant-access waiver but contains no deletion procedure or contact. https://remoteok.com/legal

Evidence

• {'title': 'Remote OK — Terms of service and privacy policy (accessed 2026-06-14)', 'url': 'https://remoteok.com/legal'}
• {'title': 'Remote OK — Hire Remotely (post / auto-renew / self-refund terms) (accessed 2026-06-14)', 'url': 'https://remoteok.com/hire-remotely'}
• {'title': 'Remote OK — Buy a jobs bundle (accessed 2026-06-14)', 'url': 'https://remoteok.com/buy-bundle'}
• Last reviewed 2026-06-14 · scope: documented public policy.

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

Is this wrong? Companies can request a correction ->

Cite this. Cancel Atlas (2026). “Remote OK — Cancellation Friction Index (SG).” CES-1.1. https://www.cancelatlas.com/c/remote-ok (CC BY-SA 4.0).

See Remote OK in the full index -> · How we score · Open data