Cancel Atlas

The Cancellation Friction Index

Documented-Policy tier only. This score rates how clearly Remote OK's public cancellation page is published (cited, dated), opinion grounded in disclosed facts, not a finding about the real cancel experience, and not legal advice. The behavioural Verified-Flow grade is pending.

59/ 100 · C

HR & payroll · SG

How hard is it to cancel Remote OK?

Remote OK scores 59/100 (grade C) for how clearly it documents cancellation in the SG, a partially documented cancellation policy with notable gaps. Cancellation is available via online (self-serve).

Last reviewed 2026-06-14 · Documented-Policy tier · grade C

Remote OK's paying customers are employers: the model is one-time job posts (with paid add-ons) plus an optional one-time 25-post bundle, but each individual job post auto-renews every 30 days at the same price unless the employer disables auto-renew or closes the post on the post's edit page. Cancellation is therefore fully self-serve online via that edit page; no email, phone or app route is published. Pro-consumer touches: Remote OK emails a reminder 7 days before each renewal, and auto-renewals can be self-refunded within 7 days using a link in the renewal email (the original post itself is non-refundable). The weak point is findability and consistency: the operative renewal/cancel terms live only on the purchase pages (/hire-remotely, /buy-bundle), while the formal /legal page carries only a blanket 'you explicitly waive your right to a refund' clause (plus an EU 14-day withdrawal waiver) and no renewal or cancellation language at all.

How to cancel Remote OK

  • Channels: online (self-serve)
  • Official cancellation page: https://remoteok.com/legal
  • Pause/freeze: not offered. No subscription pause. An employer can close a job post or disable its auto-renew on the post's edit page, which stops further charges.
  • Refund policy: https://remoteok.com/hire-remotely
  • Account/data deletion: No specific account- or data-deletion process is documented. The legal page states a blanket no-refund/instant-access waiver but contains no deletion procedure or contact. https://remoteok.com/legal

Evidence

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights, scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

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Cite this. Cancel Atlas (2026). “Remote OK, Cancellation Friction Index (SG).” CES-1.1. https://www.cancelatlas.com/c/remote-ok (CC BY-SA 4.0).

See Remote OK in the full index -> · How we score · Open data