Fitness & audio apps · US
How hard is it to cancel Reflectly?
Reflectly scores 32/100 (grade F) for how clearly it documents cancellation in the US — an opaque or largely undisclosed cancellation policy. Cancellation is available via in-app, email.
Reflectly subscriptions are managed through the platform where they were purchased — iOS App Store or Google Play — and must be cancelled at least 24 hours before the renewal date to avoid being charged for the next period. The Terms of Service state that purchases are final and Reflectly does not provide refunds for subscription fees already paid; access continues until the end of the paid period. There is no dedicated online help centre or self-serve cancellation portal on the Reflectly website; users must cancel through their device's app-store subscription management or contact support by email at [email protected].
How to cancel Reflectly
- Channels: in-app, email
- Official cancellation page: https://reflectlyapp.com/assets/terms-of-service.pdf
- Pause/freeze: not offered. No pause option is documented in Reflectly's Terms of Service or anywhere on the official website.
- Account/data deletion: Users can request data deletion by emailing [email protected]. The privacy policy (hosted at reflectlyapp.com/assets/reflectly-privacy-policy.pdf) references GDPR rights including erasure. No in-app self-serve deletion flow is publicly documented. https://reflectlyapp.com/assets/reflectly-privacy-policy.pdf
Evidence
- {'title': 'Reflectly Terms of Service (December 9, 2022) (accessed 2026-06-06)', 'url': 'https://reflectlyapp.com/assets/terms-of-service.pdf'}
- {'title': 'Reflectly — A Journal for Happiness (official homepage) (accessed 2026-06-06)', 'url': 'https://reflectlyapp.com/'}
- Last reviewed 2026-06-06 · scope: documented public policy.
Scope & fairness
This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.
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Cite this. Cancel Atlas (2026). “Reflectly — Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/reflectly-us (CC BY-SA 4.0).
See Reflectly in the full index -> · How we score · Open data