Mental health · DK
How hard is it to cancel Reflectly?
Reflectly scores 69/100 (grade C) for how clearly it documents cancellation in the DK — a partially documented cancellation policy with notable gaps. Cancellation is available via app-store.
Reflectly is sold as an auto-renewing subscription billed through Apple App Store or Google Play; cancellation is done in the store's subscription settings at least 24 hours before renewal, and uninstalling the app does not cancel it.
How to cancel Reflectly
- Channels: app-store
- Official cancellation page: https://reflectlyapp.com/assets/reflectly_terms_of_service.pdf
- Pause/freeze: not offered. Reflectly subscriptions are managed through Apple App Store or Google Play; no in-app pause is documented and uninstalling the app does not cancel the subscription.
- Account/data deletion: Reflectly ApS processes data under EU GDPR; users can request data deletion by contacting [email protected] per the privacy policy. https://reflectlyapp.com/assets/reflectly-privacy-policy.pdf
Evidence
- Reflectly Terms of Service (official PDF)
- Reflectly Privacy Policy (official PDF)
- Last reviewed 2026-06-17 · scope: documented public policy.
Scope & fairness
This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.
Is this wrong? Companies can request a correction ->
Cite this. Cancel Atlas (2026). “Reflectly — Cancellation Friction Index (DK).” CES-1.1. https://www.cancelatlas.com/c/reflectly (CC BY-SA 4.0).
See Reflectly in the full index -> · How we score · Open data