How hard is it to cancel Rappi Prime?

Rappi Prime/Pro is an auto-renewing membership (free/reduced delivery and exclusive promos) that renews automatically every 30 calendar days. Users cancel in-app through the support icon > Mi Cuenta > Rappi Pro > Cancelar mi Suscripcion, choosing a reason. After cancellation the membership remains valid until the end of the current 30-day period and does not renew. No refund is given for unused benefits when the user cancels; Rappi only issues a prorated refund if it cancels for a terms violation. No pause feature is documented.

How to cancel Rappi Prime

• Channels: online (self-serve)
• Official cancellation page: http://promos.rappi.com/peru/rappiproregular
• Pause/freeze: not offered. No pause documented; membership stays valid through the current 30-day period after cancelling.
• Refund policy: http://promos.rappi.com/peru/rappiproregular
• Account/data deletion: No membership-specific deletion path; covered by Rappi's general privacy policy. http://promos.rappi.com/peru/rappiproregular

Evidence

• Terminos y Condiciones - Rappi Pro Regular, Peru (accessed 2026-06-16)
• Last reviewed 2026-06-16 · scope: documented public policy.

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights, scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

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Cite this. Cancel Atlas (2026). “Rappi Prime, Cancellation Friction Index (PE).” CES-1.1. https://www.cancelatlas.com/c/rappi-prime-latam (CC BY-SA 4.0).

See Rappi Prime in the full index -> · How we score · Open data

<a href="https://www.cancelatlas.com/c/rappi-prime-latam"><img src="https://www.cancelatlas.com/share/badges/rappi-prime-latam.svg" alt="Cancel Atlas, Grade B" width="232" height="52"></a>