How hard is it to cancel Ramp?

To cancel Ramp Plus, navigate to Company > Statements & Payments > Settings > Cancel Subscription in the dashboard. Access continues until the end of the current billing cycle (monthly or annual). Ramp Plus subscription fees are non-refundable; removing users does not trigger refunds or credits. Seat charges are prorated when users are added mid-cycle but not refunded on removal. Full account closure (as opposed to plan downgrade) requires the account Owner to contact Ramp Support, with confirmation from at least one Admin user. There is no documented pause option.

How to cancel Ramp

• Channels: online (self-serve), email
• Official cancellation page: https://support.ramp.com/hc/en-us/articles/19191242738707-Managing-Ramp-Plus
• Pause/freeze: not offered. No pause or freeze option documented for Ramp Plus subscriptions. Plans can be downgraded to the free tier at end of billing cycle.
• Refund policy: https://support.ramp.com/hc/en-us/articles/19193883529235-Ramp-Plus-billing-policy
• Account/data deletion: Account closure must be initiated by the account Owner via a support request; Ramp requires confirmation from at least one additional Admin user before deactivating the account. For personal data deletion, requests can be submitted through Ramp's Privacy Center at privacy.ramp.com or by emailing [email protected]. Ramp honors CCPA deletion rights and responds within legally prescribed timeframes. https://privacy.ramp.com/

Evidence

• {'title': 'Managing Ramp Plus (accessed 2026-06-11)', 'url': 'https://support.ramp.com/hc/en-us/articles/19191242738707-Managing-Ramp-Plus'}
• {'title': 'Ramp Plus billing policy (accessed 2026-06-11)', 'url': 'https://support.ramp.com/hc/en-us/articles/19193883529235-Ramp-Plus-billing-policy'}
• {'title': 'Ramp Pricing and Plans (accessed 2026-06-11)', 'url': 'https://ramp.com/pricing'}
• {'title': 'Ramp Privacy Center (accessed 2026-06-11)', 'url': 'https://privacy.ramp.com/'}
• Last reviewed 2026-06-11 · scope: documented public policy.

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

Is this wrong? Companies can request a correction ->

Cite this. Cancel Atlas (2026). “Ramp — Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/ramp (CC BY-SA 4.0).

See Ramp in the full index -> · How we score · Open data

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