How hard is it to cancel QuillBot?

QuillBot Premium can be cancelled anytime online via Account Settings (Your Plan tab → Cancel subscription) or by submitting a support ticket; mobile subscribers must cancel through the App Store or Google Play. Cancellation takes effect at the end of the current billing period, the subscription remains active until expiry and does not renew. Refunds are generally not provided for US users; the Terms of Service states all fees are non-refundable except as required by law or at QuillBot's discretion, though a limited money-back window (3 days for most regions; 14 days for EEA/UK) is referenced in the help center. Pausing (30/60/90 days) is available for web-purchased individual plans only.

How to cancel QuillBot

• Channels: online (self-serve), in-app, email
• Official cancellation page: https://help.quillbot.com/hc/en-us/articles/360056300334-How-do-I-cancel-my-Premium-subscription
• Pause/freeze: available, Pause available for 30, 60, or 90 days via Account Settings (Your Plan tab) for web-purchased subscriptions only. Team Plans and mobile app (App Store/Google Play) subscriptions cannot be paused. Billing stops during the pause and the renewal date extends by the number of days paused.
• Account/data deletion: Account deletion requires contacting QuillBot support, no self-serve delete option in account settings. Once a deletion request is submitted, account access is immediately restricted and the deletion is irreversible (account cannot be reinstated). https://help.quillbot.com/hc/en-us/articles/1500001294762-Can-I-delete-my-account

Evidence

• How do I cancel my Premium subscription? – QuillBot Help Center (accessed 2026-06-06)
• Terms Of Service | QuillBot (accessed 2026-06-06)
• Last reviewed 2026-06-06 · scope: documented public policy.

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights, scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

Is this wrong? Companies can request a correction ->

Cite this. Cancel Atlas (2026). “QuillBot, Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/quillbot (CC BY-SA 4.0).

See QuillBot in the full index -> · How we score · Open data

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