How hard is it to cancel Qovery (qovery.com)?

Subscriptions run for an unlimited duration (unless an Order Form says otherwise) and customers may cancel at any time, self-serve, from their account settings. On cancellation the account remains active for 14 days and is then deleted together with all associated data and configurations. The Terms cover fees and payment but do not clearly specify a refund/proration policy on cancellation.

How to cancel Qovery (qovery.com)

• Channels: online (self-serve)
• Official cancellation page: https://www.qovery.com/terms
• Pause/freeze: not offered. No pause/freeze documented; subscriptions run for an unlimited duration and can be cancelled at any time.
• Refund policy: https://www.qovery.com/terms
• Account/data deletion: On cancellation the account stays active for 14 days, after which it is deleted along with all associated data and configurations.

Evidence

• {'title': 'Qovery | Terms (accessed 2026-06-13)', 'url': 'https://www.qovery.com/terms'}
• Last reviewed 2026-06-13 · scope: documented public policy.

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

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Cite this. Cancel Atlas (2026). “Qovery (qovery.com) — Cancellation Friction Index (FR).” CES-1.1. https://www.cancelatlas.com/c/qovery (CC BY-SA 4.0).

See Qovery (qovery.com) in the full index -> · How we score · Open data