How hard is it to cancel Qobuz?

Qobuz subscriptions can be cancelled online via My Account > My Streaming Plan > Unsubscribe, or through the relevant app store if subscribed via a third party (e.g., Apple). Cancellation must be submitted at least 48 hours before the end of the current billing period to avoid renewal; access continues until the end of the paid period. No refunds or proration are offered for any remaining portion of a subscription period — the terms explicitly state no withdrawal, cancellation, or refund is admissible for the subscribed period. There is no pause or freeze option.

How to cancel Qobuz

• Channels: online (self-serve), in-app
• Official cancellation page: https://help.qobuz.com/en/articles/10157-how-do-i-cancel-my-subscription
• Pause/freeze: not offered. Qobuz does not offer a pause or freeze option for active subscriptions.
• Account/data deletion: Account deletion is self-serve via My Account > My Personal Information > 'Delete my Qobuz account permanently', confirmed by email. Deletion is processed within 48 hours and is permanent and irreversible — all library data (favourites, playlists, purchases not yet downloaded) is lost; downloaded files remain on the user's device. https://help.qobuz.com/en/articles/10174-how-do-i-delete-my-account

Evidence

• {'title': 'How do I cancel my subscription? | Qobuz Help Center (accessed 2026-06-05)', 'url': 'https://help.qobuz.com/en/articles/10157-how-do-i-cancel-my-subscription'}
• {'title': 'Qobuz General Conditions of Use and Sale (accessed 2026-06-05)', 'url': 'https://www.qobuz.com/us-en/legal/terms'}
• Last reviewed 2026-06-05 · scope: documented public policy.

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

Is this wrong? Companies can request a correction ->

Cite this. Cancel Atlas (2026). “Qobuz — Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/qobuz (CC BY-SA 4.0).

See Qobuz in the full index -> · How we score · Open data

<a href="https://www.cancelatlas.com/c/qobuz"><img src="https://www.cancelatlas.com/share/badges/qobuz.svg" alt="Cancel Atlas — Grade B" width="232" height="52"></a>