Cancel Atlas

The Cancellation Friction Index

Documented-Policy tier only. This score rates how clearly Qobuz's public cancellation page is published (cited, dated), opinion grounded in disclosed facts, not a finding about the real cancel experience, and not legal advice. The behavioural Verified-Flow grade is pending.

78/ 100 · B

Music & audio · US

How hard is it to cancel Qobuz?

Qobuz scores 78/100 (grade B) for how clearly it documents cancellation in the US, a clearly documented cancellation policy. Cancellation is available via online (self-serve), in-app.

Last reviewed 2026-06-05 · Documented-Policy tier · grade B

Qobuz subscriptions can be cancelled online via My Account > My Streaming Plan > Unsubscribe, or through the relevant app store if subscribed via a third party (e.g., Apple). Cancellation must be submitted at least 48 hours before the end of the current billing period to avoid renewal; access continues until the end of the paid period. No refunds or proration are offered for any remaining portion of a subscription period, the terms explicitly state no withdrawal, cancellation, or refund is admissible for the subscribed period. There is no pause or freeze option.

How to cancel Qobuz

  • Channels: online (self-serve), in-app
  • Official cancellation page: https://help.qobuz.com/en/articles/10157-how-do-i-cancel-my-subscription
  • Pause/freeze: not offered. Qobuz does not offer a pause or freeze option for active subscriptions.
  • Account/data deletion: Account deletion is self-serve via My Account > My Personal Information > 'Delete my Qobuz account permanently', confirmed by email. Deletion is processed within 48 hours and is permanent and irreversible, all library data (favourites, playlists, purchases not yet downloaded) is lost; downloaded files remain on the user's device. https://help.qobuz.com/en/articles/10174-how-do-i-delete-my-account

Evidence

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights, scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

Is this wrong? Companies can request a correction ->

Cite this. Cancel Atlas (2026). “Qobuz, Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/qobuz (CC BY-SA 4.0).

See Qobuz in the full index -> · How we score · Open data

Earned it? Show your grade

Qobuz grades B, among the clearest cancellation policies we've scored. Put the badge on your site; it links back here and always reflects your current, cited grade.

Cancel Atlas, Grade B

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