News & publishing · US
How hard is it to cancel Puck?
Puck scores 74/100 (grade B) for how clearly it documents cancellation in the US — a clearly documented cancellation policy. Cancellation is available via online (self-serve), email.
Subscribers can cancel at any time via My Account > Cancel Plan on puck.news. Cancellation takes effect at the end of the current billing cycle, so access continues until then and the account will not renew. All subscription payments are explicitly non-refundable; partial-period refunds are not offered. For cancellation issues or gift/corporate subscriptions, users can email [email protected].
How to cancel Puck
- Channels: online (self-serve), email
- Official cancellation page: https://puck.news/faq/
- Pause/freeze: not offered. No pause or freeze option is documented anywhere on puck.news.
- Account/data deletion: No dedicated data deletion page. Privacy policy (last updated April 12, 2022) instructs users to contact [email protected] to exercise data rights including access and deletion requests.
Evidence
- {'title': 'Frequently Asked Questions - Puck (accessed 2026-06-05)', 'url': 'https://puck.news/faq/'}
- {'title': 'Terms - Puck (accessed 2026-06-05)', 'url': 'https://puck.news/terms/'}
- Last reviewed 2026-06-05 · scope: documented public policy.
Scope & fairness
This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.
Is this wrong? Companies can request a correction ->
Cite this. Cancel Atlas (2026). “Puck — Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/puck (CC BY-SA 4.0).
See Puck in the full index -> · How we score · Open data
Earned it? Show your grade
Puck grades B — among the clearest cancellation policies we've scored. Put the badge on your site; it links back here and always reflects your current, cited grade.
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<a href="https://www.cancelatlas.com/c/puck"><img src="https://www.cancelatlas.com/share/badges/puck.svg" alt="Cancel Atlas — Grade B" width="232" height="52"></a>