Documented-Policy tier only. This score rates how clearly Proton Drive (proton.me)'s public cancellation page is published (cited, dated), opinion grounded in disclosed facts, not a finding about the real cancel experience, and not legal advice. The behavioural Verified-Flow grade is pending.

68/ 100 · C

Software & SaaS · CH

How hard is it to cancel Proton Drive (proton.me)?

Proton Drive (proton.me) scores 68/100 (grade C) for how clearly it documents cancellation in the CH, a partially documented cancellation policy with notable gaps. Cancellation is available via online (self-serve), email.

Last reviewed 2026-06-13 · Documented-Policy tier · grade C

After the initial term the subscription renews automatically for the same duration unless cancelled or modified by you (self-serve in your account). Proton offers a money-back guarantee: you may cancel your subscription within 30 days of the initial purchase and receive a full refund by contacting support, both the cancellation and the refund request must be made within the 30-day window. Credit balances are deducted automatically. Operated by Proton AG (Switzerland).

How to cancel Proton Drive (proton.me)

  • Channels: online (self-serve), email
  • Official cancellation page: https://proton.me/legal/terms
  • Pause/freeze: not offered. No pause/freeze documented; the subscription auto-renews unless cancelled or modified by you.
  • Refund policy: https://proton.me/legal/terms
  • Account/data deletion: Account/data deletion available in account settings; handled per the privacy policy.

Evidence

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights, scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

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Cite this. Cancel Atlas (2026). “Proton Drive (proton.me), Cancellation Friction Index (CH).” CES-1.1. https://www.cancelatlas.com/c/proton-drive (CC BY-SA 4.0).

See Proton Drive (proton.me) in the full index -> · How we score · Open data