How hard is it to cancel Proton Drive (proton.me)?

After the initial term the subscription renews automatically for the same duration unless cancelled or modified by you (self-serve in your account). Proton offers a money-back guarantee: you may cancel your subscription within 30 days of the initial purchase and receive a full refund by contacting support — both the cancellation and the refund request must be made within the 30-day window. Credit balances are deducted automatically. Operated by Proton AG (Switzerland).

How to cancel Proton Drive (proton.me)

• Channels: online (self-serve), email
• Official cancellation page: https://proton.me/legal/terms
• Pause/freeze: not offered. No pause/freeze documented; the subscription auto-renews unless cancelled or modified by you.
• Refund policy: https://proton.me/legal/terms
• Account/data deletion: Account/data deletion available in account settings; handled per the privacy policy.

Evidence

• {'title': 'Proton | Terms of Service (accessed 2026-06-13)', 'url': 'https://proton.me/legal/terms'}
• Last reviewed 2026-06-13 · scope: documented public policy.

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

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Cite this. Cancel Atlas (2026). “Proton Drive (proton.me) — Cancellation Friction Index (CH).” CES-1.1. https://www.cancelatlas.com/c/proton-drive (CC BY-SA 4.0).

See Proton Drive (proton.me) in the full index -> · How we score · Open data