How hard is it to cancel Pray.com?

Pray.com subscribers can cancel online via the 'Manage Subscription' menu on pray.com (for web subscribers) or through Apple App Store / Google Play Store settings (for mobile subscribers). Website subscribers can request a refund by clicking the 'Refund' button that appears after cancellation, with refunds processed within 5–10 business days. Apple and Google subscribers must seek refunds directly through their respective app stores. Cancelling via email ([email protected]) is available as a fallback; no phone or in-person cancellation method is documented.

How to cancel Pray.com

• Channels: online (self-serve), in-app, email
• Official cancellation page: https://help.pray.com/hc/en-us/articles/33708967880989-How-to-Cancel-Your-Pray-com-Subscription
• Pause/freeze: not offered. No subscription pause or hold option is documented in Pray.com's official help center.
• Refund policy: https://help.pray.com/hc/en-us/articles/4415629651729-Getting-a-refund-from-Pray-com-Website
• Account/data deletion: Users can request deletion of personal data by emailing [email protected] with 'California Privacy Rights' as the subject line (CCPA), or by mailing Pray.com, 4607 Lakeview Canyon Rd. #456, Westlake Village, CA 91361. EU/UK users may contact the DPO at [email protected]. Complete deletion is not guaranteed as residual data may remain on backup systems. https://www.pray.com/dcb/bw-privacy-policy

Evidence

• {'title': 'How to Cancel Your Pray.com Subscription – Pray Help Center (accessed 2026-06-06)', 'url': 'https://help.pray.com/hc/en-us/articles/33708967880989-How-to-Cancel-Your-Pray-com-Subscription'}
• {'title': 'Getting a refund from Pray.com (Website) – Pray Help Center (accessed 2026-06-06)', 'url': 'https://help.pray.com/hc/en-us/articles/4415629651729-Getting-a-refund-from-Pray-com-Website'}
• Last reviewed 2026-06-06 · scope: documented public policy.

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

Is this wrong? Companies can request a correction ->

Cite this. Cancel Atlas (2026). “Pray.com — Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/pray-com-us (CC BY-SA 4.0).

See Pray.com in the full index -> · How we score · Open data

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