Documented-Policy tier only. This score rates how clearly Postmark (postmarkapp.com)'s public cancellation page is published (cited, dated), opinion grounded in disclosed facts, not a finding about the real cancel experience, and not legal advice. The behavioural Verified-Flow grade is pending.

59/ 100 · C

Software & SaaS · US

How hard is it to cancel Postmark (postmarkapp.com)?

Postmark (postmarkapp.com) scores 59/100 (grade C) for how clearly it documents cancellation in the US, a partially documented cancellation policy with notable gaps. Cancellation is available via online (self-serve).

Last reviewed 2026-06-13 · Documented-Policy tier · grade C

At the end of each billing period the plan auto-renews indefinitely until explicitly cancelled by the user; inactivity does not constitute cancellation. Cancellation must be issued self-serve via the Service. Terminated accounts are not eligible for refunds of monies paid. Postmark is operated by ActiveCampaign (AC PM).

How to cancel Postmark (postmarkapp.com)

  • Channels: online (self-serve)
  • Official cancellation page: https://postmarkapp.com/terms-of-service
  • Pause/freeze: not offered. No pause/freeze documented; the plan auto-renews indefinitely until explicitly cancelled, inactivity does not count as cancellation.
  • Refund policy: https://postmarkapp.com/terms-of-service
  • Account/data deletion: Account/data handled per the privacy policy; account may be suspended/terminated for policy violations.

Evidence

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights, scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

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Cite this. Cancel Atlas (2026). “Postmark (postmarkapp.com), Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/postmark (CC BY-SA 4.0).

See Postmark (postmarkapp.com) in the full index -> · How we score · Open data