Cancel Atlas

The Cancellation Friction Index

Documented-Policy tier only. This score rates how clearly Postman's public cancellation page is published (cited, dated), opinion grounded in disclosed facts, not a finding about the real cancel experience, and not legal advice. The behavioural Verified-Flow grade is pending.

67/ 100 · C

Software & SaaS · US

How hard is it to cancel Postman?

Postman scores 67/100 (grade C) for how clearly it documents cancellation in the US, a partially documented cancellation policy with notable gaps. Cancellation is available via online (self-serve).

Last reviewed 2026-06-06 · Documented-Policy tier · grade C

Postman subscriptions can be cancelled self-serve online via the billing dashboard (Plan and Payments > Overview > Cancel plan); only users with the Billing or Super Admin role may do so. Cancellation stops auto-renewal and the plan remains active until the end of the current billing term; an 'Undo cancellation' option is available in the dashboard before the term ends. Paid fees are non-refundable and non-cancelable per Postman's terms of service, with no prorated refunds upon cancellation. There is no pause or freeze option; account data can be permanently deleted separately via Settings > Account > Delete Account.

How to cancel Postman

  • Channels: online (self-serve)
  • Official cancellation page: https://support.postman.com/hc/en-us/articles/4410155997463-How-to-cancel-my-Postman-subscription
  • Pause/freeze: not offered. No pause or freeze option is documented. Cancellation ends the subscription at the close of the current billing term.
  • Account/data deletion: Self-serve account deletion is available via Settings > Account > Delete Account. Deleting the account permanently removes all associated data with no recovery option. Users are advised to export data before deleting. https://learning.postman.com/help/faqs/account/how-to-delete-my-postman-account

Evidence

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights, scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

Is this wrong? Companies can request a correction ->

Cite this. Cancel Atlas (2026). “Postman, Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/postman (CC BY-SA 4.0).

See Postman in the full index -> · How we score · Open data