Software & SaaS · US
How hard is it to cancel Porter (porter.run)?
Porter (porter.run) scores 59/100 (grade C) for how clearly it documents cancellation in the US, a partially documented cancellation policy with notable gaps. Cancellation is available via online (self-serve), email.
At the end of each billing cycle the subscription automatically renews unless you cancel it. The Terms state you may cancel your subscription renewal either through your online account-management page or by contacting Porter Technologies Inc. customer support. Except where required by law, paid subscription fees are non-refundable. Subscription-fee changes take effect at the end of the then-current billing cycle, with reasonable prior notice and an opportunity to terminate before the change applies. Entity: Porter Technologies Inc.
How to cancel Porter (porter.run)
- Channels: online (self-serve), email
- Official cancellation page: https://docs.porter.run/terms-and-privacy/terms-of-service
- Pause/freeze: not offered. No pause/freeze documented; the subscription auto-renews each billing cycle unless cancelled.
- Refund policy: https://docs.porter.run/terms-and-privacy/terms-of-service
- Account/data deletion: Not specifically documented in the Terms; handled via account/support.
Evidence
- Porter | Terms of Service (accessed 2026-06-13)
- Last reviewed 2026-06-13 · scope: documented public policy.
Scope & fairness
This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights, scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.
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Cite this. Cancel Atlas (2026). “Porter (porter.run), Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/porter (CC BY-SA 4.0).
See Porter (porter.run) in the full index -> · How we score · Open data