How hard is it to cancel Porkbun?

Porkbun cancellation is fully self-serve online: domains can be refunded via the 'Refund Registration' or 'Refund Renewal' option in Domain Management within a 96-hour grace period (subject to a 5% fee); after that window, fees are non-refundable. Hosting plans (Static, PHP, WordPress) are cancelled through their respective account dashboards, and prepaid unused portions are refunded if Porkbun terminates without cause, but user-initiated cancellations mid-term do not guarantee a prorated refund. Auto-renew can be disabled at any time with no notice period required. Email service fees are explicitly non-refundable in whole or in part.

How to cancel Porkbun

• Channels: online (self-serve), email
• Official cancellation page: https://kb.porkbun.com/article/293-can-domain-names-be-changed-or-refunded
• Pause/freeze: not offered. No pause or freeze option is offered. Users can disable auto-renew for domains or cancel hosting/email services outright; there is no mid-term suspension of services.
• Refund policy: https://kb.porkbun.com/article/293-can-domain-names-be-changed-or-refunded
• Account/data deletion: Account deletion is self-serve: log in, go to Settings/Billing, scroll to the Delete Account section, and submit. All domains and associated products are permanently deleted and the account is unsubscribed from correspondence. Porkbun is not obligated to return data upon termination. Personal data requests (access, correction, deletion) can also be sent to [email protected]. https://kb.porkbun.com/article/99-how-to-delete-your-porkbun-account

Evidence

• {'title': 'Can Domain Names Be Changed or Refunded? - Porkbun Knowledge Base (accessed 2026-06-05)', 'url': 'https://kb.porkbun.com/article/293-can-domain-names-be-changed-or-refunded'}
• {'title': 'Porkbun Product Terms of Service (accessed 2026-06-05)', 'url': 'https://porkbun.com/legal/agreement/product_terms_of_service'}
• Last reviewed 2026-06-05 · scope: documented public policy.

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

Is this wrong? Companies can request a correction ->

Cite this. Cancel Atlas (2026). “Porkbun — Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/porkbun (CC BY-SA 4.0).

See Porkbun in the full index -> · How we score · Open data

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