How hard is it to cancel PocketSmith?

PocketSmith subscriptions are cancelled online by downgrading to the free plan via Profile > Subscription & Billing > Switch your plan, which takes effect immediately and removes billing details while retaining data. Full account deletion (and all data removal) is also self-serve at https://my.pocketsmith.com/account/cancel. Refunds are available in full within 14 days of purchase by contacting support; quarterly and annual plans can receive pro-rata refunds for remaining full months after 14 days, but monthly plans are ineligible after 14 days. No notice period is required and no pause feature is offered.

How to cancel PocketSmith

• Channels: online (self-serve)
• Official cancellation page: https://learn.pocketsmith.com/article/257-your-pocketsmith-subscription-plan
• Pause/freeze: not offered. No pause option is documented. Users can downgrade to the free plan at no cost, which removes billing details but retains all account data.
• Refund policy: https://learn.pocketsmith.com/article/1524-refund-of-your-pocketsmith-subscription
• Account/data deletion: Account deletion is available via Profile > Subscription & Billing > Delete your account. Users must type DELETE to confirm. All data is permanently removed from servers. Deletion can be initiated via the web app or mobile browser. https://learn.pocketsmith.com/article/286-deleting-your-pocketsmith-account

Evidence

• {'title': 'Your PocketSmith subscription plan - PocketSmith Learn Center (accessed 2026-06-06)', 'url': 'https://learn.pocketsmith.com/article/257-your-pocketsmith-subscription-plan'}
• {'title': 'Refund of your PocketSmith subscription - PocketSmith Learn Center (accessed 2026-06-06)', 'url': 'https://learn.pocketsmith.com/article/1524-refund-of-your-pocketsmith-subscription'}
• Last reviewed 2026-06-06 · scope: documented public policy.

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

Is this wrong? Companies can request a correction ->

Cite this. Cancel Atlas (2026). “PocketSmith — Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/pocketsmith (CC BY-SA 4.0).

See PocketSmith in the full index -> · How we score · Open data

<a href="https://www.cancelatlas.com/c/pocketsmith"><img src="https://www.cancelatlas.com/share/badges/pocketsmith.svg" alt="Cancel Atlas — Grade B" width="232" height="52"></a>