How hard is it to cancel PocketGuard?

PocketGuard Plus can be cancelled through the mobile app (sidebar → Billing → Modify subscription) or the web app (Settings → Customer Portal). Cancellation must be made at least 24 hours before the next renewal date; access to premium features continues until the period ends. Subscribers who cancel within 14 calendar days of purchase may request a pro-rata refund of amounts paid directly; no refunds are issued after that window. Cancelling a subscription does not delete account data — users must separately delete their profile via the app.

How to cancel PocketGuard

• Channels: in-app, online (self-serve)
• Official cancellation page: https://pocketguard.com/help/how-to-purchase-change-or-cancel-your-plus-subscription/
• Pause/freeze: not offered. No pause or freeze option is mentioned in PocketGuard's official documentation.
• Account/data deletion: Cancelling a subscription does not delete account data. Users must separately delete their profile via the app sidebar → Billing → 'Delete my PocketGuard household'. Deletion removes all personal data and settings but does not automatically cancel active subscriptions. https://pocketguard.com/help/how-to-delete-a-profile-from-pocketguard/

Evidence

• {'title': 'How to Purchase, Modify, or Cancel PocketGuard Plus Subscription (accessed 2026-06-06)', 'url': 'https://pocketguard.com/help/how-to-purchase-change-or-cancel-your-plus-subscription/'}
• {'title': 'PocketGuard Terms of Use (accessed 2026-06-06)', 'url': 'https://pocketguard.com/terms/'}
• Last reviewed 2026-06-06 · scope: documented public policy.

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

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Cite this. Cancel Atlas (2026). “PocketGuard — Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/pocketguard (CC BY-SA 4.0).

See PocketGuard in the full index -> · How we score · Open data

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