How hard is it to cancel Plenty of Fish?

Plenty of Fish subscriptions can be cancelled online via Manage Account on desktop or through the app store (Apple Subscriptions or Google Play) on mobile. Cancellation must be completed at least 24 hours before the renewal date; paid features remain active through the end of the current billing cycle. All subscription fees are final and non-refundable — past charges are not returned after cancellation. Deleting the app or account does not automatically cancel the subscription.

How to cancel Plenty of Fish

• Channels: online (self-serve), in-app
• Official cancellation page: https://help.pof.com/hc/en-us/articles/41811605573787-Canceling-or-refunding-your-paid-subscription
• Pause/freeze: available — POF offers a 'Take a Break' feature that hides your profile from search and matches, but it does not pause or suspend billing — the subscription continues to charge normally.
• Refund policy: https://help.pof.com/hc/en-us/articles/41811605573787-Canceling-or-refunding-your-paid-subscription
• Account/data deletion: Deleting your account permanently removes all photos, chat history, matches, and likes and cannot be undone; data is retained only for limited purposes then deleted per the Privacy Policy. Account deletion is separate from subscription cancellation. https://help.pof.com/hc/en-us/articles/41809599461531-How-do-I-delete-my-account

Evidence

• {'title': 'Canceling or refunding your paid subscription – Plenty of Fish (accessed 2026-06-05)', 'url': 'https://help.pof.com/hc/en-us/articles/41811605573787-Canceling-or-refunding-your-paid-subscription'}
• {'title': 'Purchase and payment terms — Plenty of Fish (accessed 2026-06-07)', 'url': 'https://help.pof.com/hc/en-us/articles/41812313855643-Purchase-and-payment-terms'}
• Last reviewed 2026-06-05 · scope: documented public policy.

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

Is this wrong? Companies can request a correction ->

Cite this. Cancel Atlas (2026). “Plenty of Fish — Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/plenty-of-fish (CC BY-SA 4.0).

See Plenty of Fish in the full index -> · How we score · Open data

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