Software / SaaS · US
How hard is it to cancel Plausible Analytics?
Plausible Analytics scores 82/100 (grade B) for how clearly it documents cancellation in the US — a clearly documented cancellation policy. Cancellation is available via online (self-serve).
Cancellation is fully self-service: log in, go to Account Settings > Subscription, and click 'Cancel plan' — no email or phone required. Cancellation takes effect at the end of the current billing period; full access and stats collection continue until then. All fees paid are non-refundable (stated explicitly in ToS), though plan downgrades do generate prorated credits applied to future invoices. There is no pause/freeze option; data is not immediately deleted on cancellation but becomes inaccessible once the paid period expires, with permanent deletion occurring after a backup retention window.
How to cancel Plausible Analytics
- Channels: online (self-serve)
- Official cancellation page: https://plausible.io/docs/cancel-subscription
- Pause/freeze: not offered. No pause or freeze option is offered. The only options are to remain subscribed, downgrade, or cancel.
- Account/data deletion: Users can delete their account at any time via Account Settings > Danger zone > Delete Account. Deletion removes all sites and stats permanently without undue delay. If subscription lapses without account deletion, stats become inaccessible after the billing period ends; data may be retained in backups for a limited period before permanent deletion. https://plausible.io/docs/delete-account
Evidence
- {'title': 'Cancel your subscription plan | Plausible docs (accessed 2026-06-05)', 'url': 'https://plausible.io/docs/cancel-subscription'}
- {'title': 'Plausible Analytics Terms of Service (accessed 2026-06-05)', 'url': 'https://plausible.io/terms'}
- Last reviewed 2026-06-05 · scope: documented public policy.
Scope & fairness
This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.
Is this wrong? Companies can request a correction ->
Cite this. Cancel Atlas (2026). “Plausible Analytics — Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/plausible-analytics (CC BY-SA 4.0).
See Plausible Analytics in the full index -> · How we score · Open data
Earned it? Show your grade
Plausible Analytics grades B — among the clearest cancellation policies we've scored. Put the badge on your site; it links back here and always reflects your current, cited grade.
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