Software & SaaS · US
How hard is it to cancel Plausible Analytics?
Plausible Analytics scores 82/100 (grade B) for how clearly it documents cancellation in the US, a clearly documented cancellation policy. Cancellation is available via online (self-serve).
Cancellation is fully self-service: log in, go to Account Settings > Subscription, and click 'Cancel plan', no email or phone required. Cancellation takes effect at the end of the current billing period; full access and stats collection continue until then. All fees paid are non-refundable (stated explicitly in ToS), though plan downgrades do generate prorated credits applied to future invoices. There is no pause/freeze option; data is not immediately deleted on cancellation but becomes inaccessible once the paid period expires, with permanent deletion occurring after a backup retention window.
How to cancel Plausible Analytics
- Channels: online (self-serve)
- Official cancellation page: https://plausible.io/docs/cancel-subscription
- Pause/freeze: not offered. No pause or freeze option is offered. The only options are to remain subscribed, downgrade, or cancel.
- Account/data deletion: Users can delete their account at any time via Account Settings > Danger zone > Delete Account. Deletion removes all sites and stats permanently without undue delay. If subscription lapses without account deletion, stats become inaccessible after the billing period ends; data may be retained in backups for a limited period before permanent deletion. https://plausible.io/docs/delete-account
Evidence
- Cancel your subscription plan | Plausible docs (accessed 2026-06-05)
- Plausible Analytics Terms of Service (accessed 2026-06-05)
- Last reviewed 2026-06-05 · scope: documented public policy.
Scope & fairness
This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights, scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.
Is this wrong? Companies can request a correction ->
Cite this. Cancel Atlas (2026). “Plausible Analytics, Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/plausible-analytics (CC BY-SA 4.0).
See Plausible Analytics in the full index -> · How we score · Open data
Earned it? Show your grade
Plausible Analytics grades B, among the clearest cancellation policies we've scored. Put the badge on your site; it links back here and always reflects your current, cited grade.
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