How hard is it to cancel Plausible Analytics (plausible.io)?

You are solely responsible for properly cancelling your account, self-serve, via the instructions in your account settings, an email to cancel is explicitly NOT accepted as cancellation. You can upgrade or downgrade plan level at any time in settings. Fees paid are non-refundable (payments are processed by Paddle). Price changes for existing customers carry at least 30 days' email notice. Operated by Plausible Insights OÜ (Estonia).

How to cancel Plausible Analytics (plausible.io)

• Channels: online (self-serve)
• Official cancellation page: https://plausible.io/terms
• Pause/freeze: not offered. No pause/freeze documented; you can upgrade or downgrade plan level at any time in account settings.
• Refund policy: https://plausible.io/terms
• Account/data deletion: Account/data handled per the privacy policy; downgrading may cause loss of features/capacity.

Evidence

• Plausible Analytics | Terms (accessed 2026-06-13)
• Last reviewed 2026-06-13 · scope: documented public policy.

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights, scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

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Cite this. Cancel Atlas (2026). “Plausible Analytics (plausible.io), Cancellation Friction Index (EE).” CES-1.1. https://www.cancelatlas.com/c/plausible (CC BY-SA 4.0).

See Plausible Analytics (plausible.io) in the full index -> · How we score · Open data